Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
Conduct plainclothes surveillance to detect internal and external loss within a store environmentConduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal actsComply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilitiesConduct physical security checks; make recommendations to prevent loss and improve profitabilityPartner with law enforcement and prepare case reports for criminal prosecutionIdentify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awarenessServe as a district and division liaison to identify and develop solutions to reduce wasteComplete thorough reports on all AP related activitiesSupport the district asset protection manager (APM) in execution of AP initiativesEnsure the implementation and effectiveness of AP strategies at store levelAssist the district APM with external and internal investigationsTestify in court and labor hearings on behalf of the companyEnsure compliance with corporate policies and proceduresTest functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visitsTravel to locations throughout the division and maintain ability to work a varied schedule and on weekendsMust be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum Position Qualifications
High School Diploma or GEDExcellent oral/written communication skillsExceptional customer service skillsDemonstrated ability to maintain integrity, honesty and professionalismAbility to diffuse confrontational situations
Desired Previous Experience/Education
Bachelor's DegreeWicklander Certification1 year of retail asset protection experienceAny multi-store asset protection experienceOperational knowledge of CCTV systems
High School Diploma/ GED RequiredRequired Travel:
Up to 100%Required Certifications/Licenses:
Jobs at Ralphs:
At Ralphs, our people make us who we are. They are more than just our associates, they're part of the communities we serve. We offer a variety of exciting opportunities in every area of our operation. Whether you want to create a fast, fun and friendly shopping experience for customers in our stores or you want to be part of our innovative corporate team at our headquarters in Los Angeles, Ralphs is always looking for outstanding associates. Our associates enjoy competitive pay and excellent benefits, along with a positive work environment built on mutual respect and professionalism. If you are interested in building and advancing your career with Ralphs, we invite you to complete an online application today.
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: CA || Redondo Beach || 1413 Hawthorne Blvd || 90278 || Ralphs || None || Asset Protection || Employee || Non-Exempt || Full-Time || None