Senior Manager Revenue Cycle

CVS Health, Moon township Pennsylvania, US

Work at CVS Health


Job DescriptionThis role serves as the operational leader of the Reimbursement Concepts Inc (RCI) team, overseeing management of clients' Revenue Cycle operations, as well as pursuing opportunities to grow the segment through obtaining new business. In this role, the Senior Manager will provide leadership and oversee key operational and financial processes and decisions to support RCI and Clients Revenue Cycle operations, challenging assumptions, and standards of business to improve overall operational effectives and profitability. Leveraging their expertise in Revenue Cycle operations, client service, and customer acquisition, the Senior Manager will lead a team that enhances the business operations of their clients through Revenue Cycle functions, with a focus on continuous improvement and alignment with the long-term strategic goals of the business.This is a multi-faceted role in its support of RCI's Revenue Cycle consulting and outsourcing operations. Key functions include:* Revenue Cycle Subject Matter Expertise (Intake, Billing, Collections, and Cash Posting): o Full knowledge of all Revenue Cycle operations to provide proper operations oversight and to provide value-adding insights to our clients and via our consulting worko Needs the ability to address questions and concerns from the RCI team as well as from the clients* Client-Facing / Consulting / Sales Experience: o Support meaningful customer relationships, including sharing KPI, monthly trends, and identified enhancement opportunities with clientso Promote RCI and seek new business leads at annual conferences (such as NHIA), working along partners to provide RCI sales information, including Consulting and Outsourcing projectso Providing consulting services, identifying opportunities to enhance clients' Revenue Cycle operations and use of RC software, either remotely or on site with new and prospective clients* Team Leadership and Management:o Develop and maintain a strong Revenue Cycle leadership team and staff through effective recruitment, talent management, creation of a collaborative results-oriented culture, and a focus on continual improvement and provide direct oversight to billing and collections operations ensuring departmental and client performance goals are metThe successful candidate will possess the following skills:* Excellent Revenue Cycle skills, understanding all areas of reimbursement, their impact on the client maintenance, and to be a trusted advisor in supporting and growing client's business* Excellent verbal, interpersonal, and written communication skills* Strong leadership skills and commitment to a team approach, with both direct reports and business partners* Strong analytical, deductive, and problem-solving skills* Ability to effectively manage multiple projects concurrently* Ability to travel as necessary (to professional conferences and on-site client consultations)Pay RangeThe typical pay range for this role is:Minimum: 75,400Maximum: 158,300Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications* Seven+ years professional experience, * Three+ years of Revenue Cycle operations or related experience* Three+ years of leadership experienceCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred Qualifications* Experience providing consulting services to clients with complex environments, providing value-adding insights to enhance their revenue cycle practices and enhancing their business operations* Experience selling services to clients, effectively communicating the value proposition of consulting and outsourcing services* Familiarity with Infusion Therapy operations* Experience managing and/or supporting Revenue Cycle operationsEducationBachelor's Degree preferredBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.PDN-97509dfd-f169-486d-be2b-f8fb826fd277