Operations Associate - Private Wealth Management

First Republic, California, US

Work at First Republic


OverviewAt First Republic, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You'll always feel empowered and valued here. Incredible teams doing exceptional work, every dayFirst Republic Private Wealth Management is comprised of investment management, brokerage, trust, financial planning and insurance professionals within First Republic Investment Management (FRIM), First Republic Securities Company (FRSC), First Republic Trust Company (FRTC), and Foreign Exchange. We offer customized wealth management solutions for our clients from a wide array of services including comprehensive investment management, financial planning, estate planning, trust services, endowment management and more. Our goal is to understand our clients' unique needs and support them throughout a lifetime of financial goals.Duties and ResponsibilitiesA ServiceOne Operations Associate is a key member of the Private Wealth Management (PWM) organization. The role will engage with most aspects of PWM and is required to obtain a foundational understanding of First Republic products and services to deliver holistic operational support to Wealth Manager teams and clients. Individuals must possess strong interpersonal skills, acute attention to detail, as well as a risk averse and client centric mindset. As a member of a multi-person team, the ability to work collaboratively and maintain open lines of communication is critical. What you'll do as a ServiceOne Operations Associate:Facilitate the processing of client onboarding and lifecycle maintenance requests (new account opening, account maintenance, money movements, security movements, etc.) in accordance with Firm standards and guidelinesPerform comprehensive quality assurance checks and escalate red flags accordingly to safeguard clients and the Firm against riskReview and release standing money movements and asset transfer requests (Fed Fund Wires, ACH, Checks, Journals, ACAT/Non-ACAT, Etc.)Liaise with cross-functional partners to deliver exceptional service to internal and external clients through creative problem solving and collaborationProcess incoming mail to ensure correspondence and checks are handled in accordance with Firm policyIdentify and escalate process and training improvement opportunitiesPerform duties and responsibilities as required or assigned by the Department Manager Additional responsibilities for this role include: 1) adhering to and complying with the applicable, federal and state laws, regulations and guidance, including those related to Anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.) 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting suspicious activity to the AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank.QualificationsYou could be a great fit if you have:BS/BA degree in Business, Finance or related field requiredProficient in Microsoft office applications requiredFINRA SIE/Series 7, 66 or (63/65) licenses preferred or desire to obtain1+ year of related industry experience with exposure to wealth management operations preferredKey Skills, Knowledge, and Abilities:Strong attention to detail, communication (verbal and written), and interpersonal skillsEffective organization, time management, and prioritization skillsProven self-starter with the ability to think and work autonomouslyAbility to synthesize information, ask clarifying questions, and deliver consistently accurate resultsAbility to handle a fast-paced work environment with a risk and client centric mindsetUse of considerable tact and discretion when dealing with sensitive client dataTeam player willing to help and learn from othersJob Demands: Must be able to review and analyze data reports and manuals; must be computer proficient.Must be able to communicate effectively via telephone and in person.Own your work and your career - apply nowAre you willing to go the extra mile because you love what you do and how you can contribute as a team? Do you want the freedom to grow and the opportunity to take charge of your own career? If so, then come join us. We want hard working team players. You'll have the independence to learn, lead and drive change. A culture of extraordinary service, empowerment and stability - that's the First Republic way. We believe that a diverse range of backgrounds and ideas has and will continue to be fundamental to the future success of First Republic. If you are curious to learn more about this opportunity, we'd love to hear from you. This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The Company is an equal opportunity employer. In this regard, the Company makes reasonable accommodations for qualified applicants and employees with disabilities in order to enable them to perform all essential job functions, unless doing so creates an undue hardship. First Republic is subject to federal laws that restrict the employment of individuals with certain types of criminal histories, including FDIA Section 19 and FINRA. To the extent not inconsistent with our obligations under those federal laws and regulations, First Republic will consider qualified candidates with criminal histories in a manner consistent with the Los Angeles and San Francisco ban-the-box laws. For New York City-based roles: Effective December 27, 2021, all private sector employers in New York City will be required to ensure that their employees are vaccinated against COVID-19 to attend work in the office. Reasonable Medical or Religious Accommodations may be requested if applicable to you. Please view New York's Guidance on Accommodations for Workers for more information.PDN-97507012-2335-4c46-ba99-2e5ca91d5469