Stronghold Data
Systems Administrator
Stronghold Data, Joplin, Missouri, us, 64803
Here at Stronghold Data, a New Charter Technologies company, we are seeking a Systems Administrator who will be responsible for implementing and maintaining servers and networks for our clients. As part of our Proactive Team, this position will regularly go on-site to our client's offices throughout the Joplin, MO area.
Basic Responsibilities and Duties:
Implement Stronghold Data Projects Assist in Network Operations Center tasks Design/Install/Maintain computer servers Evaluate Network Performance Coordinate with vendors on the client's behalf Take escalated tickets and resolve Effectively communicate directly with clients regularly Qualifications and Skills: This is a customer-facing position. Customer service, troubleshooting, and communication is critical. Strong working knowledge in each of the technical areas will be necessary:
Previous experience as a Systems Administrator Implementations experience MS Window Server Active Directory, DNS, DHCP, Fire/Print Services, Entra ID Email Services: Office 365, Mail Flow, Mail Filtering VMware Virtualization: vCenter, SAN Storage Basic knowledge of Switching, Routing, Firewalls Bachelor's Degree is helpful, but not required 4+ years experience in an outsourced technology environment The mentality of a coach and mentor (you like to share your knowledge and expertise) The ability to understand business problems through a technology lens The ability to communicate at all levels within in our client's organization A focus on thinking critically over-relying on technical expertise An empathetic person who has the ability to understand the perspective of our client's users An ability to ask the right questions to discover the context of general client issues Ability to maintain confidence in the face of ambiguity A positive, courteous demeanor and the ability to communicate professionally under pressure An inherent commitment to serving the client Ability to thrive in an environment of authentic connection, candor, and open feedback The confidence, self-awareness, and integrity to take ownership of your successes and failures and learn from them Preferred technical skills include experience with the following:
Microsoft platforms (e.g. Office 365, Active Directory, all current flavors of Windows) Advanced knowledge of networking principles (TCPIP, DNS, DHCP, Lan/Wan, VLAN, Layer 3 Principles) Virtualization (VMWare, Hyper-V) Cloud solutions Firewall/router configuration Security principles (general security concepts) Peripherals (scanners, fax machines, printers, etc.) Troubleshooting standard hardware configurations Learning and supporting various lines of business applications Backup and disaster recovery concepts
Salary + Benefits:
The salary range is $60,000-$75,000, determined by experience.
Benefits: Health insurance, PTO, Paid Holidays, Dental & Vision Insurance, Life Insurance, Short and Long Term Disability, 401k & we provide Stronghold Data gear to wear to work!
Stronghold Data provides a fast, energetic work environment for those seeking technology careers. We're a top technology services provider with a solid national reputation. But more than that, we're a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support.
Basic Responsibilities and Duties:
Implement Stronghold Data Projects Assist in Network Operations Center tasks Design/Install/Maintain computer servers Evaluate Network Performance Coordinate with vendors on the client's behalf Take escalated tickets and resolve Effectively communicate directly with clients regularly Qualifications and Skills: This is a customer-facing position. Customer service, troubleshooting, and communication is critical. Strong working knowledge in each of the technical areas will be necessary:
Previous experience as a Systems Administrator Implementations experience MS Window Server Active Directory, DNS, DHCP, Fire/Print Services, Entra ID Email Services: Office 365, Mail Flow, Mail Filtering VMware Virtualization: vCenter, SAN Storage Basic knowledge of Switching, Routing, Firewalls Bachelor's Degree is helpful, but not required 4+ years experience in an outsourced technology environment The mentality of a coach and mentor (you like to share your knowledge and expertise) The ability to understand business problems through a technology lens The ability to communicate at all levels within in our client's organization A focus on thinking critically over-relying on technical expertise An empathetic person who has the ability to understand the perspective of our client's users An ability to ask the right questions to discover the context of general client issues Ability to maintain confidence in the face of ambiguity A positive, courteous demeanor and the ability to communicate professionally under pressure An inherent commitment to serving the client Ability to thrive in an environment of authentic connection, candor, and open feedback The confidence, self-awareness, and integrity to take ownership of your successes and failures and learn from them Preferred technical skills include experience with the following:
Microsoft platforms (e.g. Office 365, Active Directory, all current flavors of Windows) Advanced knowledge of networking principles (TCPIP, DNS, DHCP, Lan/Wan, VLAN, Layer 3 Principles) Virtualization (VMWare, Hyper-V) Cloud solutions Firewall/router configuration Security principles (general security concepts) Peripherals (scanners, fax machines, printers, etc.) Troubleshooting standard hardware configurations Learning and supporting various lines of business applications Backup and disaster recovery concepts
Salary + Benefits:
The salary range is $60,000-$75,000, determined by experience.
Benefits: Health insurance, PTO, Paid Holidays, Dental & Vision Insurance, Life Insurance, Short and Long Term Disability, 401k & we provide Stronghold Data gear to wear to work!
Stronghold Data provides a fast, energetic work environment for those seeking technology careers. We're a top technology services provider with a solid national reputation. But more than that, we're a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support.