Applications Administrator II

Salary: $75,904.21 - $94,880.26 Annually Location : Administration Building, FL Job Type: Full-Time Exempt Job Number: 161606 Department: Information Technology Opening Date: 10/21/2024 Closing Date: 11/26/2024 5:00 PM Eastern Job Summary HIRING RANGE FOR THIS POSITION IS MINIMUM TO MIDPOINT. GENERAL DESCRIPTION : This position will focus on deploying and configuring the county's new ERP (Tyler Technologies Munis) system. This system will be implemented across the county, facilitating interconnected data and seamless workflows between departments. Its goal is to boost operational efficiency and support data-driven decision-making. The role is essential for utilizing technology to improve business processes, guide strategic decisions, and manage the implementation of data systems. Strong technical skills, attention to detail, and the ability to collaborate effectively with other teams are required. Applications Administrator II are distinguished from Applications Administrator I by their specialized knowledge and experience with enterprise-level software and application functionality. Further, Applications Administrators II function as a hybrid between a systems administrator and a database administrator, requiring knowledge related to the design, implementation, and maintenance of both databases and servers. This position reports to the IT Manager or designee. Responsibilities may require working evenings and weekends, sometimes with little advanced notice. Essential Job Functions ESSENTIAL JOB DUTIES: Performs all job functions of an Applications Administrator I, plus the following: Senior-level support of the ERP technology solutions, including system configuration, data validation, workflow and notifications, and ongoing maintenance of the new platform. Learn departmental technology-focused operational and administrative systems and prepare for the upcoming transition to a new ERP platform. Oversee data migration and integration processes to ensure seamless transfer and synchronization of information across systems and platforms. Administer data migration applications by managing configurations, overseeing data transfer processes, and ensuring the integrity and performance of data migration efforts. Leads the installation, upgrade, and maintenance of enterprise-level software applications, ERP platforms, databases, middleware, and servers, which includes installing new software releases and system upgrades, evaluating, and installing patches, and conducting database migrations, refreshes, and restores. Provide technical guidance and expertise on the implementation of enterprise-level software. Plans, designs, and develops database, web, and application servers in a multi-instance environment. Implements and maintains the architecture necessary for enterprise-level software application integration with other application systems. Functions as the lead on projects to architect, implement, enhance, and test enterprise-level software applications systems to meet dynamic business needs. Performs complex configuration, change management, and testing activities to support a service-oriented architecture and integration between all applications. Troubleshoots and resolves complex technical problems with enterprise-level software applications including application, database, and server problems. Oversees the integrity of security design and engineering for software and systems at the enterprise level, including implementing security measures to safeguard data, software, and hardware. Ensures the performance and reliability of enterprise-level software by monitoring these systems for high availability, load balancing, and satisfactory response time and working with other information technology professionals to resolve performance issues. Keeps a close watch on third-party tools to assess application and database performance, offering suggestions for improvements/adjustments and configuring packaged software applications accordingly. Provides programming/scripting assistance to support enterprise-level software applications automation; debugs and tunes/optimizes SQL statements. Serve as the primary point of communication between St. Lucie County and software vendors. Perform related work as requested or assigned. Knowledge, Abilities, and Skills: Has the knowledge, abilities, and skills of an Applications Administrator I, plus the following: Knowledge of enterprise-level software applications (ERP), including Human Resources Information Systems (HRIS) and Financial Information Systems, is preferred. Knowledge of system development methodologies used to plan, develop, implement, operate, and maintain enterprise-level software applications. Knowledge of the principles, methods, and tools for automating, developing, implementing, or administering database systems. Solid understanding of Web Server, App Server and/or Database interactivities. Solid understanding of application infrastructure and architecture preferred. Proficiency in interface, networking, design, and relational database technologies. Experience in supporting both Cloud-based and on-premises applications. Familiarity with multi-tier applications utilizing application and web servers. Competence in project management, spanning from planning to execution. Aiding in software solution evaluations and budgetary preparations. Capability to craft business continuity plans for enterprise-level software applications. Ability to work effectively at all organizational levels and be capable of working individually or as part of a team. ENVIRONMENTAL CONDITIONS : Good vision and hearing with or without correction. Ability to speak and write clearly and concisely. Use of both hands and fingers with dexterity. Occasional walking and standing are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Constant work inside the office in a sedentary posture. Occasional outdoor work at remote offices and outdoor work sites when visiting County departments. Possible vision or hand/arm dysfunction due to heavy computer work. SUPPLEMENTAL INFORMATION: This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position. EMERGENCY RESPONSE/RECOVERY ACTIVITIES: County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment,County employeesare subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. Qualifications EDUCATION: Bachelor's Degree required from an accredited college in Computer Science, Information Technology, or related field. EXPERIENCE: Seven (7) years of experience administering enterprise-level software applications. Responsibilities must have included vendor management, coordination, installation of upgrades, and database management. A comparable amount of training or experience may be substituted for the minimum qualifications. LICENSE, CERTIFICATION, OR REGISTRATION: Valid Florida Driver's License is required. Must have and maintain a good driving record. Additional Information Pay Grade G206 PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 2 background screening. 2024 BOARD APPROVED HOLIDAYS (14 days per year) New Years Day Martin Luther King Jr.'s Birthday President's Day Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Day Day after Thanksgiving Christmas Eve Christmas Day 3 Floating Holidays If a holiday falls on a Saturday, the Friday before will be observed. If the holiday falls on a Sunday, the following Monday will be observed. The County Administrator is authorized to change the observation schedule of holidays falling on weekends. VACATION LEAVE Years Of Eligible Service Vacation Days Per Year Less than 5 Years 10 5 - 10 Years15 11 - 20 Years20 21 Years21 22 Years22 23 Years23 24 Years24 25 Years25 SICK LEAVE Paid Sick Leave accrues at a rate of eight (8) hours per month of service. Sick leave has an unlimited accrual balance. OTHER BENEFITS Health, Dental and Vision Plans Employee Wellness Center Life Insurance Shared Sick Leave Jury Duty or Witness Leave Military Leave Bereavement Leave OPTIONAL BENEFITS AVAILABLE Accident Protection Plan Deferred Compensation 01 Do you hold a bachelor's degree in computer science, Information Technology, or a closely related field? Yes No 02 Do you hold at least seven (7) years of experience administering enterprise level software applications? Yes No 03 Do you have experience configuring and maintaining all aspects of an ERP Platform? Yes No 04 Do you have experience with Tyler Technologies suite of applications? Yes No 05 Do you hold experience in local government? Yes No 06 Do you hold a valid Florida Driver License and a good driving record? Yes No Required Question