TEPHRA
Ecommerce Business Consultant
TEPHRA, Detroit, Michigan, 48228
Description: • Overall experience of about 10 years in Retail / Hi-tech / Consumer Products / Automotive / Construction Equipment / Mining Equipment industry in Marketing / Sales / After Sales Service / Service Parts management. Experience in management and strategy consulting is desirable. • Should have worked on or been a part of large business transformation initiative in his / client organization with respect to eCommerce strategy. • Advise large global manufacturing companies on eCommerce (B2B and B2C) strategy • Advise clients on eCommerce Solution strategies • Define conceptual architecture and design for eCommerce and Self Service considering architecture best practices, client IT landscape and technology trends. • Guide technical teams in Commerce Solution design and implementation • Configure and develop best in class eCommerce proof of concepts, working demos and solution accelerators on eCommerce technologies • Lead Solution stream as part of advisory assignments / projects for leading manufacturing clients (industrial, auto, process or aero manufacturing clients) • Publish thought leadership papers based on advisory work, study of industry and technology trends, participate in leading industry forums (technology) to represent Our Client. • Reporting into head of CEM value engine / eCommerce Center of Excellence for Customer Experience Management • Function as eCommerce Business Consultant / Functional Consultant with experience in the following: o Hands-On with experience on 4 end to end e-Commerce implementations covering both B2B and B2C including at least 3 implementations o Experience in Integration and Architecture. o Experience in delivering end to end eCommerce implementation - business blueprinting, design and configuration, guiding technology and UI/UX teams, user acceptance testing and global roll outs o Certification in eCommerce platform would be a plus o Exposure to eCommerce implementation in agile methodology o Experienced in Web technologies, CRM, WCM, CMS, ERP, ESB/SOA o Strong understanding of B2C and B2B eCommerce best practices, use cases, architecture principles o Exposure to integration patterns / mechanism for leading e-Commerce products o Exposure to SOAP and REST specifically, OCC API experience, Integration with CMS like Adobe AEM or Drupal Responsibilities: • Define eCommerce roadmap and strategy, product evaluation and solution design for manufacturing clients • Incorporate the platform security features into a solution to meet data security requirements • Architect a solution for optimal performance, scalability, maintainability, and reuse • Recommend the data migration strategy, considerations, and appropriate tools to use Experience in technology transformation, design principles, integration patters, architecture considerations and development guidelines • Describe the applicable design considerations and trade-offs when working within the constraints of the platform and data volumes • Contribute in presales and sales activities for eCommerce - RFP responses, proactive outreach, point of view and proof of concept demonstrations • Ready to travel globally as needed • Good / Excellent communication skills, analytical ability, initiative taking and innovative. Ability to lead Technical discussions during workshops. • Be a single point of contact for the Customer, covering technical aspects of the entire eCommerce solution Qualifications: • Experience in B2B/B2C eCommerce and Channel Experience • Certification in any of the leading eCommerce product suites • Knowledge of various enterprise systems, CRM, SFA, and ERP • Years of experience required for position: 10 years