HealthEdge Software Inc
Senior Manager, Product Operations
HealthEdge Software Inc, Concord, New Hampshire, United States, 03306
HealthEdge Software Inc - Senior Manager, Product Operations
We are seeking a highly skilled and experienced Senior Manager, Product Operations to join our empowered product team at HealthEdge. We empower our product teams to solve hard problems—customer problems and business problems—in ways that our customers love and that work for our business. Our product teams are cross-functional and durable, generally comprised of a product manager, a product designer, several engineers, and QE. We have divided our product teams into Value Streams (i.e., Claims, Billing & Financials, Enrollment, BlueCard, Integration, and Platform). As a Senior Manager, Product Operations, you will: Implement and optimize systems and processes to support the product management team. Aggregate and synthesize qualitative and quantitative customer feedback to inform product decisions. Manage and optimize the tools and systems used by product managers to ensure efficiency and data integration. Develop and maintain internal documentation and training materials. Facilitate cross-functional collaboration and internal readiness. Act as a strategic advisor to the VP of Product and product leaders by providing insights and recommendations. Implement systems to manage change and improve efficiency. The Product: With HealthRules Payer, our integrated solutions suite includes the industry's leading digital claims administration processing system, business intelligence, integration capabilities, and home and host processing support available on both public and private clouds. Your Impact: Deeply understand your customers and their needs. Empower the product team with the autonomy to make decisions. Utilize data and analytics to inform product decisions and measure success. Move quickly and efficiently through the product development cycle. Maintain a high standard of quality in every aspect of the product. Encourage seamless collaboration between product managers, designers, developers, and other stakeholders. Promote an environment of continuous learning and adaptability. Champion a vision that extends beyond immediate product features. What You Bring: Bachelor’s degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus. 10+ years of product management experience, including 5+ years in a leadership role within the healthcare industry, B2B Enterprise SaaS. Ability to implement and optimize systems and processes. Skilled in implementing systems to manage change. Experience acting as a strategic advisor to product leaders. Experience in developing and maintaining internal documentation. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Comfortable working in a fast-paced, agile environment. Understanding of software development processes and technologies. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers. Geographic Responsibility:
While HealthEdge is located in Burlington, MA you may live anywhere in the US. Type of Employment:
Full-time, permanent. Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us.
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We are seeking a highly skilled and experienced Senior Manager, Product Operations to join our empowered product team at HealthEdge. We empower our product teams to solve hard problems—customer problems and business problems—in ways that our customers love and that work for our business. Our product teams are cross-functional and durable, generally comprised of a product manager, a product designer, several engineers, and QE. We have divided our product teams into Value Streams (i.e., Claims, Billing & Financials, Enrollment, BlueCard, Integration, and Platform). As a Senior Manager, Product Operations, you will: Implement and optimize systems and processes to support the product management team. Aggregate and synthesize qualitative and quantitative customer feedback to inform product decisions. Manage and optimize the tools and systems used by product managers to ensure efficiency and data integration. Develop and maintain internal documentation and training materials. Facilitate cross-functional collaboration and internal readiness. Act as a strategic advisor to the VP of Product and product leaders by providing insights and recommendations. Implement systems to manage change and improve efficiency. The Product: With HealthRules Payer, our integrated solutions suite includes the industry's leading digital claims administration processing system, business intelligence, integration capabilities, and home and host processing support available on both public and private clouds. Your Impact: Deeply understand your customers and their needs. Empower the product team with the autonomy to make decisions. Utilize data and analytics to inform product decisions and measure success. Move quickly and efficiently through the product development cycle. Maintain a high standard of quality in every aspect of the product. Encourage seamless collaboration between product managers, designers, developers, and other stakeholders. Promote an environment of continuous learning and adaptability. Champion a vision that extends beyond immediate product features. What You Bring: Bachelor’s degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree is a plus. 10+ years of product management experience, including 5+ years in a leadership role within the healthcare industry, B2B Enterprise SaaS. Ability to implement and optimize systems and processes. Skilled in implementing systems to manage change. Experience acting as a strategic advisor to product leaders. Experience in developing and maintaining internal documentation. Strong analytical and problem-solving abilities. Excellent written and verbal communication skills. Comfortable working in a fast-paced, agile environment. Understanding of software development processes and technologies. HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers. Geographic Responsibility:
While HealthEdge is located in Burlington, MA you may live anywhere in the US. Type of Employment:
Full-time, permanent. Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us.
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