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Lincoln Computer Services

Network and Voice Field Engineer - On Site

Lincoln Computer Services, New York, New York, us, 10261


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Network and Voice Field Engineer - On Site

We are currently seekingFull Time Tier I/II Network Voice/Field Engineerwith a minimum of3years of hands-on experience.As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences.Responsibilities:

Provide phone, remote and onsite support and remediation for network device issuesTroubleshooting and resolving customer system problems across a broad range of technologies; Network devices, all peripheral devices, application and enterprise system support; computer hardware and software issuesTelephony/VOIP experienceProvide remote and onsite installations of new software and upgradesProvide remote and onsite installation of service Packs and security updatesProvide help desk support including analyzing and resolving end-user issuesRouting protocols EIGRP, OSPF, and BGP; configuring, troubleshooting, typical show commands to research issuesRacking and stacking Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switchesUpgrading firmware on Cisco switchesTools for upgrading firmware on Cisco switches; TFTP and FTP server, thumb driveConfiguration of Cisco switches in command line via console and SSHWorking knowledge of power distribution units (PDU); Tripp-Lite, Raritan Power, APC; and power cord types; twist-lock L6-20, L6-30, C12, C13, C14Working knowledge of uninterruptible power supply (UPS) units; Schneider Electric, Emerson Power, APC; replacing batteries, connecting units to the network, power input and output types; L6-20, L6-30Working knowledge of networked console servers; Tripp-Lite, AvocentWorking knowledge DNS and DHCP; What is a host record, reverse look-up zone, CNAME. What is a static IP addressSkills & Experience:

3+ years' experience in network engineeringBachelor's degreeCCNA, A + and Network + certificationis strongly recommendedProject Management, Problem SolvingUnderstanding of Data Center environmentLAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance TuningUnderstanding of networking protocols (e.g., IPSEC, HSRP, OSPF, 802.11, QoS.)Cisco Routers, Cisco Switches, Cisco IOS, OSPF, Layer 2, Layer 3, advanced IP Addressing, IPSec VPN, Configuration of secure routing solutions, WLAN, LAN and WANExperience deploying and troubleshooting NAC for wired and wireless access preferredMaintenance of Infoblox's DNS, DHCP, and IP address management (DDI) a PlusAbility to troubleshoot jack activations, connection issues is a mustMust be able to use troubleshooting applications as fiber checkers, cable checking applications, slow response issues

Company Overview

Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today!

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