Convergint Technologies, LLC
General Manager
Convergint Technologies, LLC, Anchorage, Alaska, United States, 99507
Convergint is looking for a full-time, enthusiastic, results-driven and forward-thinking General Manager to join our amazing culture. In this role, you will be responsible for setting the strategic direction of your assigned market; for developing and growing the business; and for maintaining the existing business and customer base. The General Manager will work strategically and collaboratively with other Convergint Business Leaders supporting overall business development, account management, execution, and servicing of customers. The General Manager has ultimate financial accountability and responsibility for the business results. As a General Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.
Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional General Manager.
Who We AreWith 20 years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global service-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Create, gain approval for, and ultimately ensure the business achieves the annual business plan by way of sales, revenue, and profitability goals.Report, adjust, and modify business plans and budgets throughout the year as necessary.Develop and gain agreement/sign-off for all related business/department budgets.Manage and monitor customer/client satisfaction levels and provide interventions when deemed necessary.Monitor and maintain colleague satisfaction levels.Direct local recruiting, selection, and hiring activities of operations personnel in accordance with standard practices and working in conjunction with the HR Department and National Operations.Oversee and approve all colleague (in cooperation with HR) issues including offer letters, changes in policy, terminations, disciplinary issues, etc.Approve and control all company expenditures and ensure maintenance of all assets.Approve and control the intake of all "installed business" sales orders and ensure delivery of all installed business at or above booked/estimated margins.Ensure that all business operations - sales, service delivery, project management, risk management, human resources are conducted in compliance with established best practices, processes, and policies.Present a professional image of Convergint Technologies and act as an ambassador for the company both internally and externally. Expectations of and contributions from the General Manager are high in the minds of the customer, the company, and colleagues.Conduct performance management throughout the year including annual performance evaluations and salary planning.Keep current on company products and policies; disseminate appropriate information in a timely manner to department personnel and enforce company policies when necessary.Adhere to and promote all safety programs in place at Convergint in all locations.Responsibility and accountability for business activity conducted through and on behalf of Convergint in their assigned location.Sales, operations teams assigned to support the customer growth report directly into the role.Provide support, guidance, counsel, direction, and management to each of the departments.Manage the organization consistent with the company's published Values and Beliefs.Overall business strategies for the company are initiated by either the CEO/President and it is the GM's responsibility to successfully implement and communicate these strategies throughout the organization.Perform other duties and responsibilities as requested or required.
What You'll NeedAdvanced oral and written communication skills are required, as is the need for effective Project Management skills, and the ability to manage and respond to behavioral and cultural change.Advanced coaching, mentoring, and staff development skills; solid leadership orientation.Extremely adaptable - responds effectively to changes in situation or information; ability to influence others and build consensus.Excellent analytical skills necessary to resolve problems and look for solutions.Strong skills in troubleshooting and handling complex or multiple jobs.Advanced financial analytical skills including cost control.Expert ability to facilitate a collaborative working environment for customers and team members.Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills.A strong understanding of the local market and local industry is required.
Company Benefits and PerksConvergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:Company Holidays and Paid Time OffFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement planCorporate Social Responsibility DayAnd much more...
Requirements:Education: College degree, trade school or equivalent experienceTechnical diploma and/or equivalent trade experience preferredDiploma or bachelor's degree in management desirable
Minimum Experience: 10+ years Business/People Management8 years in Financial Management, Sales Management, Operations/Project ManagementBusiness/Market knowledge pertaining to one or all of Electronic Security, Fire Alarm & Life Safety, Healthcare Technologies, Communications and Building Automation
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
#J-18808-Ljbffr
Who You AreYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional General Manager.
Who We AreWith 20 years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global service-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you'll do with "Our Training and Your Experience"Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.Create, gain approval for, and ultimately ensure the business achieves the annual business plan by way of sales, revenue, and profitability goals.Report, adjust, and modify business plans and budgets throughout the year as necessary.Develop and gain agreement/sign-off for all related business/department budgets.Manage and monitor customer/client satisfaction levels and provide interventions when deemed necessary.Monitor and maintain colleague satisfaction levels.Direct local recruiting, selection, and hiring activities of operations personnel in accordance with standard practices and working in conjunction with the HR Department and National Operations.Oversee and approve all colleague (in cooperation with HR) issues including offer letters, changes in policy, terminations, disciplinary issues, etc.Approve and control all company expenditures and ensure maintenance of all assets.Approve and control the intake of all "installed business" sales orders and ensure delivery of all installed business at or above booked/estimated margins.Ensure that all business operations - sales, service delivery, project management, risk management, human resources are conducted in compliance with established best practices, processes, and policies.Present a professional image of Convergint Technologies and act as an ambassador for the company both internally and externally. Expectations of and contributions from the General Manager are high in the minds of the customer, the company, and colleagues.Conduct performance management throughout the year including annual performance evaluations and salary planning.Keep current on company products and policies; disseminate appropriate information in a timely manner to department personnel and enforce company policies when necessary.Adhere to and promote all safety programs in place at Convergint in all locations.Responsibility and accountability for business activity conducted through and on behalf of Convergint in their assigned location.Sales, operations teams assigned to support the customer growth report directly into the role.Provide support, guidance, counsel, direction, and management to each of the departments.Manage the organization consistent with the company's published Values and Beliefs.Overall business strategies for the company are initiated by either the CEO/President and it is the GM's responsibility to successfully implement and communicate these strategies throughout the organization.Perform other duties and responsibilities as requested or required.
What You'll NeedAdvanced oral and written communication skills are required, as is the need for effective Project Management skills, and the ability to manage and respond to behavioral and cultural change.Advanced coaching, mentoring, and staff development skills; solid leadership orientation.Extremely adaptable - responds effectively to changes in situation or information; ability to influence others and build consensus.Excellent analytical skills necessary to resolve problems and look for solutions.Strong skills in troubleshooting and handling complex or multiple jobs.Advanced financial analytical skills including cost control.Expert ability to facilitate a collaborative working environment for customers and team members.Excellent Microsoft Outlook, Project, Excel, Word, and PowerPoint skills.A strong understanding of the local market and local industry is required.
Company Benefits and PerksConvergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:Company Holidays and Paid Time OffFun & Laughter Day OffMedical, Dental & Vision PlanLife insurance & Disability PlanWellness Program401K Matching PlanColleague Assistance ProgramTuition reimbursementCompetitive salary and compensation planVehicle reimbursement planCorporate Social Responsibility DayAnd much more...
Requirements:Education: College degree, trade school or equivalent experienceTechnical diploma and/or equivalent trade experience preferredDiploma or bachelor's degree in management desirable
Minimum Experience: 10+ years Business/People Management8 years in Financial Management, Sales Management, Operations/Project ManagementBusiness/Market knowledge pertaining to one or all of Electronic Security, Fire Alarm & Life Safety, Healthcare Technologies, Communications and Building Automation
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
#J-18808-Ljbffr