Ohio Department of Commerce
Infrastructure Specialist 3
Ohio Department of Commerce, Columbus, Ohio, United States, 43224
The Ohio Department of Taxation
is responsible for the administration of individual and business taxes across the state. Guiding our agency is the Mission Statement which explains that we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, responsiveness, and equitability in each interaction . Taxation is comprised of a diverse and inclusive workforce and we invest in each employee through in-depth tax training, a competitive total compensation package (including medical, dental, and vision insurance), tuition reimbursement, health and wellness incentives, work-life balance, and promotional opportunities. In addition, the Ohio Department of Taxation is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program.
Taxation is looking for a professional, driven, and promotable candidate who is service minded to join our team-if this sounds like you, continue reading below to learn more about this career opportunity with Taxation!
The
IT operations team
is looking to fill one (1) Infrastructure Specialist 3.
What You'll do as an Infrastructure Specialist 3 in the Customer Service Division:
Provide Tier 3 support and engineering for a large, distributed group of PCs. Use tools including, but not limited to, Microsoft Configuration Manager (SCCM), Active Directory Group Policy, Microsoft InTune. Create and maintain Group Policy objects and use Group Policy to maintain security baseline for IRS standards. Use SCCM to deploy operating system images, create & deploy task sequences; creating packages for software and operating system deployments. Manage and patch PC vulnerabilities, analyze security issues for new & existing systems, determine appropriate endpoint security controls. Learn more about the position here.
After a training period, this position is hybrid eligible.
To request a reasonable accommodation due to disability for the application or interview process, please contact
ADA Coordinator
J.D. Hawkins by phone: 614-466-5122
or by email to:
Accessibility@tax.ohio.gov
.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
Job Skills:
Information Technology, Attention to Detail
Primary Technology: Directory Services
is responsible for the administration of individual and business taxes across the state. Guiding our agency is the Mission Statement which explains that we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, responsiveness, and equitability in each interaction . Taxation is comprised of a diverse and inclusive workforce and we invest in each employee through in-depth tax training, a competitive total compensation package (including medical, dental, and vision insurance), tuition reimbursement, health and wellness incentives, work-life balance, and promotional opportunities. In addition, the Ohio Department of Taxation is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program.
Taxation is looking for a professional, driven, and promotable candidate who is service minded to join our team-if this sounds like you, continue reading below to learn more about this career opportunity with Taxation!
The
IT operations team
is looking to fill one (1) Infrastructure Specialist 3.
What You'll do as an Infrastructure Specialist 3 in the Customer Service Division:
Provide Tier 3 support and engineering for a large, distributed group of PCs. Use tools including, but not limited to, Microsoft Configuration Manager (SCCM), Active Directory Group Policy, Microsoft InTune. Create and maintain Group Policy objects and use Group Policy to maintain security baseline for IRS standards. Use SCCM to deploy operating system images, create & deploy task sequences; creating packages for software and operating system deployments. Manage and patch PC vulnerabilities, analyze security issues for new & existing systems, determine appropriate endpoint security controls. Learn more about the position here.
After a training period, this position is hybrid eligible.
To request a reasonable accommodation due to disability for the application or interview process, please contact
ADA Coordinator
J.D. Hawkins by phone: 614-466-5122
or by email to:
Accessibility@tax.ohio.gov
.
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation ) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
60 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: evaluating effectiveness and risk of it processes, recommending changes in IT procedures to meet customer needs, and evaluating and/or researching hardware and/or software solutions and providing feedback to project team or higher-level staff including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.
-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
Job Skills:
Information Technology, Attention to Detail
Primary Technology: Directory Services