Digital Delivery Lead

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most.At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.The Marketing team at Bose consists of passionate, bold, and music-loving storytellers. We tap into the magic of what makes Bose, BOSE, and through our marketing efforts, connect that magic with people who relate to our belief that sound is the most powerful force on earth.Job Description

About the RoleToday, we are looking for a digital delivery lead who will support the creation of experiences that resonate with our customers across our direct-to-consumer business. As a digital delivery lead you will work closely with creative UX Design, Developers, and Architects to advise and guide the development of components and templates to be leveraged by the Web Design team and play a pivotal role in further maturing the platform and our content capabilities. You’ll be able to validate and test across front-end applications delivering content and data across our DXP platform. You will oversee the content publishing process and work with the team to troubleshoot challenges, large and small. You will work closely with different teams across marketing and IT to bring stories and content to life across websites, e-mail, and personalized experiences.As a member of the Digital Experience and Delivery team, you’ll be overseeing, updating, and maintaining designs and content across CMS and e-commerce systems (Salesforces &

Contentstack). You’ll

be providing expertise and guidance to web designers on the most effective ways to author and publish content across digital touchpoints. Bringing together UI components and website templates to deliver meaningful and branded experiences for our customers. All the while being a partner and advisor to our digital marketing and experience delivery teams.ResponsibilitiesAuthor designs and content to optimize CX of website and e-mailTest, validate, and advise on components and templates deployed on DXPTroubleshoot technical issues that arise with the front-end DXP toolsetAdvise on the use of current and future UI components and capabilities to drive efficiencyPartner closely with digital marketing to continually optimize customer experienceOversee content publishing, ensuring the quality of craftsmanshipTrain, coach, and mentor web designers and marketers on use of the DXP toolsetFirst line of contact regarding feasibility of projects with available capabilitiesProject management of the content pipeline for larger campaigns and product launchesMaintain documentation of current capabilities and surfacing potential gapsQualifications and General SkillsAt least 2-5 years of digital delivery experienceProficiency with CMS, front-end, and back-end DXP solutionsKnowledge of front-end coding languages and best practices for websites and e-mailExperience with working on multiple projects from start to finish, in a deadline-driven environmentExperience working directly with clients and stakeholders to scope projects and manage expectations across different timezonesAgile (e.g. Scrum, SAFe) and/or Lean experience a plusAble to create and version website and e-mail contentExcellent attention to detail, and communication skillsBasic coaching/training experienceBose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.

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