Lead, Edge Office

Job DescriptionWe are seeking a Lead, Edge Office to report to the Executive of Scalability and Project Management Office. This role will be responsible for planning, executing, and managing the work of identifying areas of improvement within processes, systems, and workflows and designing, codifying, and implementing standardized processes and systems that are optimized and digitized to the extent possible.Key ResponsibilitiesDevelop mastery in Edge continuous improvement processes and tools with emphasis on Problem Solving Process, Visual and Daily Management, and Transactional Process Improvement.Continue to improve upon our in-house problem-solving (Edge) tools and support the adoption of these processes and tools within Success Academy as the enterprise’s standard continuous improvement methodology.Educate and coach employees on Edge principles, methodologies, and best practices. Empower teams to identify opportunities for improvement and implement solutions.Lead problem-solving sessions and root cause analyses to resolve issues and challenges within processes. Implement solutions that prevent recurring issues and create continuous improvement.Drive targeted and radical improvements by applying the Edge methodologies.Collect and analyze performance data to identify trends, inefficiencies, and areas for potential improvement. Track key performance indicators (KPIs) and measure the success of Edge initiatives.Provide informal and formal counsel to Success Academy’s teams on how best to apply Edge methodologies and think differently about the work.Provide regular updates to senior management on Edge initiatives, progress, and outcomes. Ensure that all stakeholders are informed about ongoing improvements and their impact.Ensure effective project and change management processes to manage the cultural and operational changes that Edge initiatives require and drive sustainable improvements.QualificationsEducation: Bachelor’s degree in Engineering, Business Administration, Operations / Supply Chain Management education, or a related field.Experience: Minimum of 7 years of experience in continuous improvement or a related role.Experience applying Danaher Business Systems, Fortive Business Systems, and/or Lean Six Sigma.Proficiency in process mapping software and Google Suite.Strong ability to interpret data, recognize trends, draw meaningful conclusions, and make data-driven decisions.Strong leadership and project management skills.Ability to maintain confidentiality and handle sensitive information with discretion.Preferred AttributesAbility to work through, synthesize, and narrate complex issues.Excellent communication and presentation abilities.Strong interpersonal skills with the ability to interact effectively with diverse populations.The Lead, Edge Office must work closely with a broad base of constituencies across Success Academy and will be expected to exhibit:High expectations for quality of work and a reflex to improve with urgency at every turn.Ability to deep dive into data and manage multiple shifting priorities.Excellent organizational, program management, problem-solving skills.Ability to work through, synthesize, and narrate complex issues or new initiatives with a sense of ownership, drive, and urgency.Influence skills in order to drive understanding and adoption.An ease to challenge thinking and assumptions.Nimble, proactive go-getter energized by the opportunity to be part of a dynamic, results-driven, entrepreneurial culture where change is rapid.An eagerness to learn and take ongoing feedback to grow and achieve full potential.Compensation RangeAnnual Salary: $140,000.00 - $160,000.00. Exact compensation may vary based on skills and experience.We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

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