Goldfish Swim School
Pool Operations Manager
Goldfish Swim School, Omaha, Nebraska, us, 68197
Benefits:
Competitive salary
Employee discounts
Training & development
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements:
Ability to work with children Excellent interpersonal communication and organizational skills Must pass background Check Must hold CPO(Provided if hired)
Job Position : Pool Operations Manager
Reports To : General Manager, Assistant General Manager
FLSA Status:
Non-Exempt
Summary : Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age. Improves efficiencies by merging classes, closing classes and creating new classes as needed. Audits the Visual Scheduler to assure all classes have been properly created, class sizes are appropriate and class costs are correct.
Duties and Responsibilities: Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum. Interacts with parents/guardians to discuss student progress. Acts as a GSS "ambassador" to ensure customer satisfaction. Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary. Provides a weekly report from the following audits due no later than Sunday:
Deck Supervisor Rosters - 6MC and 8MC students
Plan of action for each student - including specifics (i.e. why they are not progressing)
Deck Supervisor Notes - Summarized with any information that should be relayed to the Management team Training Logs - Progress of current trainees as well as feedback and a plan of action (if necessary) to assist the trainee Pump Room Checklist - Any anomalies found on the checklist that may require further attention (vastly varied ORP readings, temperature swings, etc.). Cleaning Checklist - Feedback on what could get done each week Visual Scheduler - Feedback on any classes that are being merged, closed or created and any classes with improper costs, class sizes, class types, etc.
Works hand-in-hand with the Deck Supervisors, Instructors and Deck Teachers on varying shifts to help improve their skillsets.
Provides advice, tips and support to the Deck Supervisor on shift
Assists the Deck Supervisor staff in working with 4MC, 6MC, and 8MC students.
Provides support and constructive feedback to Instructors in water. Provides support to Deck Teachers by speaking to the importance of safety in our program, assisting with duties (ribbons, lesson supplies, etc.), and coaching them on what the Deck Supervisors look for from Instructors.
Holds monthly meetings with the Deck Supervisors and Management to go over performance reviews (GSRs) of the aquatic staff. Discusses items to address in workshops and in-services. Assists Management and Deck Supervisor staff in conducting workshops and in-service training. Establishes a relationship with all new employees. Works with the managers to establish training goals. Generates and responsible for the absentee analyst report. Sends quarterly surveys to employees to see how our training processes can improve. Helps ensure Water Safety Awareness Week and Day are successful. Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations. Helps to ensure special needs lesson standards are being met. Responds and creates an action plan for shifts and Family Swims. Creates daily shift notes and sends them to the General Manager and Assistant General Manager. Provides weekly report summarizing the status of 6MC and 8MC students, Deck Supervisor notes, training logs, pump room checklist and the cleaning checklist. Fulfills other duties or responsibilities as assigned by the Employer.
Education/Experience : High school diploma or GED is preferred. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred.
Certificates and Licenses : Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required.
Work Environment:
While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Compensation: $18.00 - $21.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN.
It's passion Not just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a
GOLDEN Experience!
We believe in nurturing a culture that provides
WOW! Customer Service
We do the right things, make the right decisions and treat people with
Integrity • Compassion • Trust
We meet and exceed expectations so you see
Extraordinary Results
We make a big deal about life's accomplishments by remembering to
Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
Leadership roles Flexible hours Great pay Valuable work experience Increased social opportunities Future references/referrals Requirements:
Ability to work with children Excellent interpersonal communication and organizational skills Must pass background Check Must hold CPO(Provided if hired)
Job Position : Pool Operations Manager
Reports To : General Manager, Assistant General Manager
FLSA Status:
Non-Exempt
Summary : Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Golden Teachers and Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices. Audits all Deck Supervisor rosters for User Defines, 4MC/6MC/8MC students and proper class placements based on age. Improves efficiencies by merging classes, closing classes and creating new classes as needed. Audits the Visual Scheduler to assure all classes have been properly created, class sizes are appropriate and class costs are correct.
Duties and Responsibilities: Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum. Interacts with parents/guardians to discuss student progress. Acts as a GSS "ambassador" to ensure customer satisfaction. Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary. Provides a weekly report from the following audits due no later than Sunday:
Deck Supervisor Rosters - 6MC and 8MC students
Plan of action for each student - including specifics (i.e. why they are not progressing)
Deck Supervisor Notes - Summarized with any information that should be relayed to the Management team Training Logs - Progress of current trainees as well as feedback and a plan of action (if necessary) to assist the trainee Pump Room Checklist - Any anomalies found on the checklist that may require further attention (vastly varied ORP readings, temperature swings, etc.). Cleaning Checklist - Feedback on what could get done each week Visual Scheduler - Feedback on any classes that are being merged, closed or created and any classes with improper costs, class sizes, class types, etc.
Works hand-in-hand with the Deck Supervisors, Instructors and Deck Teachers on varying shifts to help improve their skillsets.
Provides advice, tips and support to the Deck Supervisor on shift
Assists the Deck Supervisor staff in working with 4MC, 6MC, and 8MC students.
Provides support and constructive feedback to Instructors in water. Provides support to Deck Teachers by speaking to the importance of safety in our program, assisting with duties (ribbons, lesson supplies, etc.), and coaching them on what the Deck Supervisors look for from Instructors.
Holds monthly meetings with the Deck Supervisors and Management to go over performance reviews (GSRs) of the aquatic staff. Discusses items to address in workshops and in-services. Assists Management and Deck Supervisor staff in conducting workshops and in-service training. Establishes a relationship with all new employees. Works with the managers to establish training goals. Generates and responsible for the absentee analyst report. Sends quarterly surveys to employees to see how our training processes can improve. Helps ensure Water Safety Awareness Week and Day are successful. Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations. Helps to ensure special needs lesson standards are being met. Responds and creates an action plan for shifts and Family Swims. Creates daily shift notes and sends them to the General Manager and Assistant General Manager. Provides weekly report summarizing the status of 6MC and 8MC students, Deck Supervisor notes, training logs, pump room checklist and the cleaning checklist. Fulfills other duties or responsibilities as assigned by the Employer.
Education/Experience : High school diploma or GED is preferred. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred.
Certificates and Licenses : Lifeguard, CPR/AED, First Aid certifications and Ellis lifeguarding certifications required.
Work Environment:
While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.
Compensation: $18.00 - $21.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN.
It's passion Not just a passion for kids or a passion for swimming...it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a
GOLDEN Experience!
We believe in nurturing a culture that provides
WOW! Customer Service
We do the right things, make the right decisions and treat people with
Integrity • Compassion • Trust
We meet and exceed expectations so you see
Extraordinary Results
We make a big deal about life's accomplishments by remembering to
Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.