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Tata Consultancy Services

Technical Lead

Tata Consultancy Services, Malvern, Arkansas, United States, 72104


MS Dynamics CRM 365Tech Lead•Experience: 6+ years of experience working with many modules within Microsoft Dynamics 365•Technical Skills: Proven experience with D365 configuration, customization, and integration Support; Experience with SQL, Power BI and at least one programming language is a PLUS•Certifications: Relevant certifications in D365 is highly desirable•Soft Skills: Excellent problem-solving, communication, and leadership skills; ability to work cross-functionally and manage multiple stakeholders and priorities. We value teamwork, honesty, accountability, and view our team as a service organization. You will need to follow these principles to be successful in our team•Proven experience in help desk and ticket management.•Proficient in ServiceNow; background in Microsoft Dynamics 365•Strong understanding of application support and SLAs.•Background in finance is beneficial but not essential.•Outstanding verbal and written communication skills.•Ability to work collaboratively in a diverse team environment.•Proven ability to manage and prioritize tasks effectively.•Proven experience as a Microsoft Dynamics System Administrator.•In-depth knowledge of Microsoft Dynamics 365 architecture and modules.•Proficiency in configuring and customizing Microsoft Dynamics 365 applications.•Strong troubleshooting and problem-solving skills.•Experience with security administration and access control in Microsoft Dynamics.•Familiarity with integration techniques and data management in Microsoft Dynamics.•Relevant certifications in Microsoft Dynamics 365 administration are a plus.•Extremely good understanding of Microsoft Dynamics CRM Online/Dynamics 365 product (Entities, Workflows and configuration)•Sound in deployment aspects•Should have worked on extending dynamics CRM by plugins, custom workflow activities and web resources.•Should have a good understanding of CRM security model•Should have experience in creating OOB CRM and Custom/SSRS reports for CRM.•Hands on Experience in configuring, customizing MS Dynamics CRM, CRM Web API and JavaScript (OData/REST).•Exposure to Dynamics CRM technical aspects esp. Java-scripting, Installation•Extremely sound in Dynamics CRM Entities , workflows , configurations ,customization development , integrations development.•Extremely sound incore .NET technolo gy and related areas - WCF, SSIS, SSRS, SQL Server•Experience of working as CRM Developer for at least 2 implementation projects•Experience integrating CRM using web services (rest/soap) and messaging (NServiceBus)•Expertise in writing Plug Ins, Workflow, business process flows and custom scripts.•Knowledge of best practices and guidelines for design and development in CRM 2013/2015•Hands on knowledge of Agile development

Salary Range- $145,000-$160,000 a year

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