988 Program Coordinator

JOB REQUIREMENTS: Are you ready to work for an employer who cares about your wellbeing? Family Services cares about their team and in addition to their excellent benefit package, they are now offering a staff sabbatical program. Being the helper is hard work and Family Services doesn\'t want you to burn out! Family Services is a non-profit organization that protects, heals and cares for children and families throughout Northeast Wisconsin. Family Services is strongly committed to protecting children and vulnerable individuals from abuse and exploitation. When traumatic situations occur, our staff is there to assist the individual or family with their journey of healing and recovery. Family Services cares for individuals who are isolated, abandoned or just need help developing the skills to live successfully. Our 988 Wisconsin Lifeline program provides high quality, comprehensive crisis counseling services via call, text and/or chat to consumers experiencing thoughts of suicide in addition to support and assistance services for Wisconsin residents experiencing emotional distress. Our Wisconsin Lifeline program has an opening for a full-time Program Coordinator. This position will work a hybrid schedule of remote work and in-person at our Brown County location. The Program Coordinator is responsible for the coordination and general functioning of the 988 Wisconsin Lifeline team. Duties and responsibilities include ensuring daily completion of shift duties and documentation requirements through direct support and supervision; providing in-service training, policy interpretation, and administrative support to Lifeline Counselors; developing and maintaining staffing schedules; auditing client interactions, and managing many of the administrative elements of Lifeline Counselors for the program. The Program Coordinator will also answer Wisconsin Lifeline calls, chats and texts as needed; assist the Program Manager with administrative tasks relating to screening, hiring, evaluation, and scheduling of staff; and represent the program and agency by attending meetings and serving on various committees as assigned. Qualified applicants will have a minimum of a Bachelor\'s degree in Social Work or related field, or equivalent experience, with a minimum experience of 2 years in the Human Services field. A Master\'s degree in Social Work or related field and supervisory and crisis counseling experience is preferred. A valid Wisconsin Driver\'s License with reliable personal vehicle and minimum required auto insurance with acceptable driving record is required. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://familyservicesnew.applicantpro.com/jobs/3558397-42420.html ***** OTHER EXPERIENCE AND QUALIFICATIONS: A minimum experience of 2 years in the Human Services field ***** APPLICATION INSTRUCTIONS: Other: For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://familyservicesnew.applicantpro.com/jobs/3558397-42420.html