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Director, Product Management: Salesforce Core CRM Platform

salesforce, San Francisco, California, United States, 94199


To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category:

ProductAbout Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Job Description

Salesforce is seeking a Product Management leader who has a passion for building and rolling out state of the art cloud services, is customer-focused, and has a range of skills and experience that are specific to cloud application platforms and infrastructure. This role requires understanding the large enterprise journey to public cloud and conceiving and scaling services for resource management and consumption-based pricing.Technical Skills:

Salesforce Core Platform - services and offerings for external customer use casesPublic cloud - Familiarity with public cloud native interfaces, multi-tenant environments, strong customer engagement, communications, and ideally Net Promoter Score experience.Developing business cases for public cloud Services - AI applications, resource management, rate limiting, othersExperience with large enterprise and customers’ SaaS journey to cloudCloud Application Platforms - PaaS platforms to enhance developer agility, automation, and workforce productivityInfrastructure: Distributed and cloud-based software development lifecycle management, Infrastructure as code, application security, architecture depthProduct Management team members possess deep expertise in the cloud application platforms and public cloud engineering space, with a track record for driving new product capabilities from initial concept to market adoption. These roles will guide the future of Salesforce cloud infrastructure for employees, customers, and partners. Come work on cloud infrastructure, and help our customers transform their business and AI applications.Responsibilities:

Develop vision and multi-year strategy for product lineDevelop and drive critical cloud engineering capabilities from concept to customerInnovate by applying best practices to Cloud ServicesPartner with customers to reduce friction in their transition to public cloud and Salesforce Agentforce and other applicationsTranslate product strategy into detailed requirements, user stories, and prototypesWork with all stakeholders to understand problems, desired outcomes, and craft a solutionServe as a product manager on the scrum team(s) and work with engineers to deliver a quality product on timeEngage with customers and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunitiesRepresent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and through community sites and social mediaPartner with Salesforce product clouds so that all services are available on Core in Hyperforce, including gap analysis on requirementsExperience/Skills Required:

A technical degree required10+ years minimum of Product Management or similar experienceSpecialization in the cloud (infrastructure as code, application platforms) engineering fields notedTop-notch written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling sensitive escalationsExperience working in and delivering products or services in an agile/lean environmentDemonstrated experience in gathering and transforming product requirements into an actionable product roadmapStrong user experience/design sense, with a record of building great productsExceptional communication skillsExceptional collaboration skillsAccommodations:

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Accommodations Request Form .Posting Statement:

At Salesforce, we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at

www.equality.com

and explore our company benefits at

www.salesforcebenefits.com .Salesforce

is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce

does not accept unsolicited headhunter and agency resumes.

Salesforce

will not pay any third-party agency or company that does not have a signed agreement with

Salesforce .Salesforce welcomes all.

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