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Charles Schwab

Sr Manager, Content Designer

Charles Schwab, Austin, Texas, us, 78716


Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

We believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

The ERDM Disclosures & Governance team facilitates updates to regulatory disclosure documents and is leading efforts to simplify, standardize, and reuse content within regulatory disclosures across the firm. We also offer centralized governance for ERDM overseeing all aspects of our document execution to mitigate risk, ensure accountability and provide visibility into our work.

Your primary responsibilities could include, but are not limited to:

Content Design and Development

: Quarterly updates to regulatory disclosures, new regulatory disclosure development, design & layout updates to regulatory disclosures to conform to best practices and enable formatting consistencies across the disclosure inventory, definition and maintenance of style guides for print and web typography, InDesign change management and document edits, InDesign template modifications and creation of new InDesign templates, consult on best practices for content design, ADA standards & brand guidelines to set and maintain standards for consistency, collaborate with channel partners to determine technical requirements for deliverables.

Platform Support:

Collaborate with external platform vendor to define and test new enhancements to optimize production cycle and processes, serve as ENCORE’s subject matter expert for all coding related work required in HTML, XML, CSS, JavaScript and Adobe InDesign, support publishing and automated deployments.

What you have

Required Qualifications:

Working knowledge of design principles and their application to printed and digital collateral

Advanced capabilities in InDesign, HTML, XML, CSS, and JavaScript

Defining, documenting, and maintaining standard design best practices, production processes, and quality assurance procedure documentation

Experience working in Adobe InDesign, Adobe Acrobat, Adobe Dreamweaver, and content management systems to manage, update and create new content

Building and maintaining strong partnerships within the team and across an outside vendor to serve as a technical lead

Strong communication and problem-solving skills

Experience with UAT testing and product development lifecycle

Exceptional attention to details to ensure work is error free

Self-starting and proactively identifying opportunities and potential for process enhancements

Preferred Qualifications:

Familiarity with relational databases, tabular data, SQL, and Excel

Familiarity with programming languages, Python, and AppleScript

Strong attention to detail

Strong sense of urgency and proactiveness

Excellent time management; capable of working across several initiatives and tasks concurrently

Comfort in a dynamic and fast-paced work environment

Takes pride in completing tasks on time with quality and reliability, as well as identifying and resolving issues in a timely manner

Patient and adaptable to evolving business needs; comfortable with changes in routine and process

Competent with project/process flows and stakeholder engagement workflows

Emotional intelligence and the ability to collaborate and communicate cross-functionally

Comfortable learning new technical skills and CMS platform as needed

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.