Accenture
Service Delivery Operations Consultant
Accenture, Chantilly, Virginia, United States, 22021
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Description: Support the IT Operations efforts both with business process analysis, re-engineering and analysis. The team also creates and reports dashboard and status updates to senior leadership teams. Finally, the team will work closely within ServiceNow and work with the tool to adjust workflows, reports and tools.
Must have:
3 years of experience in consulting in technical or functional capacity
Experience with Jira or similar task tracking and incident tracking tool
Familiarity with IT Operations best practices to include logging, monitoring, and alerting
Good communication ability - this role will require engaging with multiple stakeholders across the enterprise to implement IT Operations frameworks
Nice to have:
Experience with ServiceNow or a change management database (CMDB) platform
System Administrator experience that involves making custom configurations
Experience creating dashboards
Security Clearance: Active TS/SCI with polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits
here .
The pay range for the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia is:
$98,300—$183,600 USD
What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Equal Employment Opportunity Statement Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Description: Support the IT Operations efforts both with business process analysis, re-engineering and analysis. The team also creates and reports dashboard and status updates to senior leadership teams. Finally, the team will work closely within ServiceNow and work with the tool to adjust workflows, reports and tools.
Must have:
3 years of experience in consulting in technical or functional capacity
Experience with Jira or similar task tracking and incident tracking tool
Familiarity with IT Operations best practices to include logging, monitoring, and alerting
Good communication ability - this role will require engaging with multiple stakeholders across the enterprise to implement IT Operations frameworks
Nice to have:
Experience with ServiceNow or a change management database (CMDB) platform
System Administrator experience that involves making custom configurations
Experience creating dashboards
Security Clearance: Active TS/SCI with polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits
here .
The pay range for the states of California, Colorado, Hawaii, Maryland, New York, Washington, and the District of Columbia is:
$98,300—$183,600 USD
What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.
Equal Employment Opportunity Statement Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
#J-18808-Ljbffr