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DaVita

Salesforce Marketing Cloud Developer

DaVita, Denver, Colorado, United States, 80285


2000 16th St,Denver,Colorado,80202-5117,United States of America

If you are passionate about leveraging Salesforce Marketing Cloud to enhance patient experiences and driving impactful health communication, we want to hear from you! Our growing DaVita P360 Team is seeking a seasoned, detail-oriented and proactive Salesforce Marketing Cloud Developer to support innovative multi-channel campaigns across Email, SMS, Landing Pages and IVR. In this role, you will be responsible for designing, developing, and implementing marketing automation solutions within Salesforce Marketing Cloud, Journey Builder and Data Cloud to enhance meaningful engagement and optimize the patient experience. You will collaborate closely with Business Strategists, Analysts, Designers, Data Engineers, QA Engineers and fellow Salesforce Developers to create pioneering digital campaigns that support, inspire and delight our patients.

Key Responsibilities:

Develop and execute marketing automation strategies using Salesforce Marketing Cloud, Journey Builder, Automation Studio, Content Builder, Data Cloud and Salesforce CRM, focusing on patient engagement and retention. Collaborate with Business Strategists and Analysts to gather requirements and design targeted digital campaigns, across multiple channels, including, but not limited to, Email, SMS, Landing Pages and IVR. Create and manage data extensions, SQL queries, and scripts (AMPScript & SSJS) to facilitate personalized communication with patients and contacts. Design and implement automated workflows and patient journeys that enhance the patient experience and improve adherence to health programs. Align with the QA Engineer to conduct thorough testing of campaigns to ensure campaign fidelity, accuracy and compliance. Align with Analysts to monitor and analyze campaign performance metrics, providing actionable insights to optimize future initiatives. Stay updated on industry trends and best practices in Salesforce Marketing Cloud, patient engagement and marketing automation. Troubleshoot and resolve technical issues related to Salesforce Marketing Cloud, Journey Builder, Automation Studio, Content Builder and Data Cloud. Document processes, workflows, and solutions for knowledge sharing and compliance purposes. Participate in cross-functional meetings to communicate progress and insights.

Qualifications: Bachelor's degree or relevant experience. Salesforce Marketing Cloud certifications are a significant plus: Salesforce Certified Marketing Cloud Email Specialist, Consultant, Developer, Administrator, Data Cloud Consultant. Proven experience as a Salesforce Marketing Cloud Developer and subject matter expert. Strong understanding of Salesforce Marketing Cloud features and capabilities, especially as they pertain to patient engagement. Proficiency in SQL and scripting languages (AMPScript & Server-Side JavaScript). Experience with data management, segmentation, and audience targeting in marketing automation. Familiarity with healthcare regulations (e.g., HIPAA) and best practices for patient communication. Excellent analytical skills and attention to detail, with a focus on data-driven decision-making. Strong communication skills and ability to collaborate effectively with clinical and marketing teams.

What We'll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers gro within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characte

Applications are accepted on an ongoing basis.

Salary/ Wage Range$82,800.00-$121,600.00 / year

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You