Dispatcher

Dispatcher - What Will You Do? Assign trucks to specific orders based on delivery needs and product type. Dispatch trucks efficiently to minimize hauling time, minimize deadheading, and maximize fuel efficiency. Maintain close communications with drivers to provide them with necessary instructions, updates, and support throughout their deliveries. Act as liaison between drivers, customer service, quarries/plants, jobs, and customers. This includes addressing inquiries, providing updates, and resolving delivery-related concerns. Monitor the location of trucks in real-time to identify and address potential issues or deviations from planned routes or schedules. Collaborate with the internal team to allocate trucks and maximize daily truck utilization. Receive customer calls through the call queue and change, correct, and adjust orders as needed. Ensure that all trucking operations comply with relevant transportation laws, safety regulations, and company policies. Handle unexpected challenges such as traffic delays, mechanical issues, or adverse weather conditions by making quick decisions and implementing appropriate solutions. Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required. Cross-training responsibilities include training new coworkers. Perform other duties as assigned. Requirements - Who Are We Looking For?

Proven experience in transportation or customer service is required. Dispatching experience is preferred. Knowledge of aggregate products, specifications, and delivery schedules. Understanding of transportation laws and D.O.T. regulations, including hours of service and weight restrictions on state and federal highways. Ability to read road maps, identify trucking routes, and working knowledge of assigned geographical service areas. Knowledge of trucks accessories and usages, and applications for each Excellent communication and interpersonal skills Proven ability to make quick decisions and problem-solve based on factual information. Strong time management skills. Demonstrated proficiency in Microsoft Office suite and proven aptitude to learn industry-related software. Experience with transportation and order management software preferred. Ability to work in a fast-paced and periodically stressful environment with time-sensitive deadlines. This requires flexibility and the ability to handle multiple tasks simultaneously. Must possess strong attention to detail, good organizational skills with the ability to ensure accurate work. Ability to work independently but as part of a team concept. High School Diploma or GED required. Why Apply?

Competitive Benefit Package - Medical, Vision, Dental, 401k, Vacation, Life Insurance, etc. Winters Off (Certain Positions) - Due to the seasonality of our work, some positions enjoy winters off while still receiving year-round benefits. Career Growth - We pride ourselves in developing coworkers and promoting from within. Stable Industry - Our materials are in high demand year over year.