Computer Technician

Computer Technician Performs a variety of installation, diagnosis, and basic repair duties related to the operation and support of computers, laptops, tablets, mobile devices, printers, multimedia and related technologies. • Creates and maintains records of user service requests • Installs desktop and laptop computer software and software updates • Sets up and configures desktops, laptops, mobile devices, and audio-visual • computing peripherals • Troubleshoots and repairs computer hardware and installs upgrade components • Troubleshoots and repairs malfunctions in software or removing malware • Connects peripheral devices such as monitors, printers, scanners and installs device • drivers • Images computers and prepares laptop carts. • Responds to user questions concerning hardware, software and operations • Tests microcomputer and related peripheral devices for optimal performance • Transports equipment and software to user work sites • Supports on-site, virtual, and hybrid events using A/V equipment or Video • Conferencing Technologies