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Presidio

Account Manager, SLED

Presidio, Austin, Texas, 78716


SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT Presidio is on the leading edge of a technology-driven movement to transform the way business is done, for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen. WHY YOU SHOULD JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading a global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions. THE ROLE: Account Manager, SLED As an Account Manager, SLED you are responsible for business development, new account acquisition, achieving sales targets, and maintaining high levels of customer satisfaction within an assigned public sector territory. Important activities include anticipating customer needs by proactively gauging customer requirements, responding to customer requests, preparing proposals, and developing solutions from available offerings. Travel Requirements: In this role you will be expected to travel 20% within your territory, as required. It will be based in TX, Austin. Job Responsibilities: Sales Execution: Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services. Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufactures. Maintain a targeted understanding of customers' business showing the ability to establish customer needs, buying cycles, and creating strong relationships to effectively drive sales and repeat business. Meet or exceed annual sales top line revenue and margin goals as defined by management. Drive profitably and grow revenue for target accounts in partnership with inside sales team. Adhere to sales process including but not limited to pipeline development and accurate forecasting via internal tools. Performs extensive proposal writing and prepares sales information for customers. Account Management: Manage individual sales objectives to include sales orders and billing activities to support quarterly goals. Manage on-going customer account relationship to include updating account information in company systems and resolving customer satisfaction issues. Work with inside sales team to ensure that quotes are provided, and order requests are processed accurately and with engineering team to accurately scope projects. Manage past due invoice resolution with accounting to ensure proper collections. Develop and maintain solid business relationships within the various decision-makers and influencers at all levels at each target account. Understand each target customer's business model, map their organization and identify their unique technology needs. Strategic Planning & Presentation: Performs deep analysis of account base including "heat maps" to determine key areas of opportunities. Develop & execute marketing and business plans to drive revenue and profits. Work with sales leadership and team to provide feedback, develop specific vendor relationships, advance new company initiatives and mentor new employees to enhance all aspects of the sales strategy. Attends monthly/quarterly account planning/penetration sessions with our strategic manufacturing partners' AMs. Presents a Quarterly Business Outlook (QBO) to Sales/Ops Manager each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals. Provide in-depth customer technology roadmap and collaboratively work with inside Account Manager to uncover new sales opportunities. Develop partnerships with Vendor Field Sales Representatives and optimize the joint selling opportunities within the territory. Use monthly forecasting and pipeline management to manage sales growth. Required Skills: 5 or more years of outside information technology sales experience (customer-facing) in the SLED/Public Sector space Proven track record in developing relationships with customers and vendors, and ability to translate client business needs into solutions. Preferred candidate will have prior experience selling advanced technology solutions from Cisco, EMC, Nimble, Aruba, Palo Alto, IBM, HP, Citrix, Microsoft, etc. Education/Experience: Bachelor's degree preferred, or equivalent experience and/or military experience. 5 or more years of outside information technology sales experience in the SLED/Public sector space (customer facing) in infrastructure, storage, network security, professional services or managed services preferred, and cloud strongly preferred. ABOUT PRESIDIO Presidio is committed to Diversity, Equity, and Inclusion at the highest levels and has strengthened its drive to build and drive systemic DE&I change process across all levels of the organization. Cultivating a culture of inclusion where the expression of all our differences are valued, celebrated, and add to our collective achievements. Presidio is a global digital services and solutions provider accelerating business transformation through secured technology modernization. Highly skilled teams of engineers and solutions architects with deep expertise across cloud, security, networking and modern data center infrastructure help customers acquire, deploy and operate technology that delivers impactful business outcomes. Presidio is a trusted strategic advisor with a flexible full life cycle model of professional, managed, and support and staffing services to help execute, secure, operationalize and maintain technology solutions. We serve as an extension of our clients' IT teams, providing deep expertise and letting them focus on their core business.Presidio operates in 40 US offices and offices in Ireland, London, Singapore, and India. For more information visit: http://www.presidio.com Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state and local statutes, regulations and ordinances. To read more about discrimination protections under Federal Law, please visit:https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to recruitmentpresidio.com for assistance. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to recruitmentpresidio.com. RECRUITMENT AGENCIES PLEASE NOTE: Agencies/3rd Parties may not solicit to any employee of Presidio.Any candidate information received from any Agency/3rd Party will be considered a gift and property of Presidio, unless the Agency/3rd Party is an Authorized Vendor of Presidio with an up-to-date Presidio Contract in hand signed by Presidio Talent Acquisition.No payment will be made to any Agency/3rd Party who is not an Authorized Vendor, nor has specific approval in writing from Presidio Talent Acquisition to engage in recruitment efforts for Presidio. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) LI-LM1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)