STEM Intern Information Technology

Job Title: STEM Intern Information Technology (Summer 2025) Posting Date: 11/7/2024 Compensation: ($21.00 $25.00 Hourly) CH2M HILL BWXT West Valley, LLC (CHBWV) is the prime contractor selected by the U.S. Department of Energy to manage the Phase 1 Facility Disposition Project at the West Valley Demonstration Project. The site is a scenic 30-minute drive south of Buffalo, New York. In cooperation with the New York State Energy Research and Development Authority, CHBWV continues to decontaminate and decommission facilities at this site. We are a premier employer in the Western New York and southern-tier areas. Lifelong careers are common at CHBWV. The Internship Program is an 810-week program with a 4-day workweek (10 hours per day). Apply on-line at chbwv.com & click on Careers JOB SUMMARY/PURPOSE OF POSITION The internship program is designed to provide a comprehensive learning experience, develop practical skills, enhance knowledge, and make meaningful contributions to projects. Intern assignments will be determined based on business need and role availability with consideration to skills and development goals. The Information Technology Intern will gain knowledge and experience in providing first-line technical support to end-users and address hardware, software, and network issues. The IT Intern will diagnose and resolve technical problems by guiding users through step-by-step solutions or escalating issues to appropriate support teams and gain ticket management experience through logging, prioritizing, and tracking support requests using helpdesk software, ensuring timely resolution. SPECIFIC PROJECTS/RESPONSIBILITES 1. Windows 11 deployment. 2. Network wireless deployment. 3. SharePoint Development. 4. Helpdesk support (tickets). MINIMUM QUALIFICATIONS Education/Experience: Pursuing a BA/BS in engineering, science, construction management, computer sciences, or other technically related fields of study. Must be at least a rising Junior. Preferred Qualifications: A combination of technical certifications, such as CompTIA A or networking, software development, cyber security, computer science, and practical experience in providing IT support. Strong communication and problem-solving skills. Other Requirements: Ability to intern for 10 weeks typically between May and August. Enthusiasm for learning and adapting to new challenges. MAJOR RESPONSIBILITIES/SCOPE OF WORK Maintain a safe and healthy work environment by following established safe work practices and procedures; including following all safety rules, use of proper personal protective equipment (PPE), investigating and reporting identified safety concerns or situations. Adhere to standards contained in the Company Code of Conduct, Company EEO practices, and DOE directives. Perform diverse assignments within functional specialty. Establish schedules to accomplish routine and special tasks. Collaborate with team members on projects to contribute to the organizations effectiveness. Participate in projects and deliverables as directed by manager. Support the team in preparing reports, presentations, and technical documentation. Prepare a Final Presentation for Staff Managers at the end of the internship depicting internship experience and accomplished projects. ESSENTIAL FUNCTIONS: Ability to communicate effectively verbally and in writing. Strong computer skills and proficiency with Microsoft suite. Exhibit professional behavior which promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Ability to effectively manage, organize, and prioritize work in a fast-paced environment. Perform tasks under general supervision for most assignments. Assist in planning and coordinating project activities to accomplish assigned tasks in a timely manner.