Wireless Network Engineer

Overview Princeton University’s Office of Information Technology (OIT) is seeking a Wireless Network Engineer to join its team to deliver robust wireless network services to the University community. This position is primarily involved with designing, deploying, and troubleshooting wireless networks, and continuously improving the University’s wireless network infrastructure and services. This work is conducted both independently and as part of a team. As part of a team of wireless engineers within the Wireless Network Architecture and Engineering group, the engineer will lead design activities for new and expansion projects, from planning and design to implementation. The engineer will also work with other wireless engineers to oversee the University's 12,000 wireless access points on its New Jersey campus and ensure the network's availability, reliability, and security. Responsibilities Project and Implementation Support: Play a lead role in engineering, designing, testing, and deploying wireless network infrastructure and systems throughout the full lifecycle of development, quality assurance, user acceptance testing, and roll-out to production. Lead deployment of wireless network configurations to help with ongoing operational needs and network expansion due to new buildings and sites. Lead special projects, such as Reunions, from beginning to end, including requirements gathering, network design, deployment, testing and communication with end customers. Play a lead role in efforts to optimize monitoring and integration of various networking and monitoring environments for better insights and operational efficiencies and collaborate with other OIT monitoring and data analytics colleagues. Leverage various network monitoring and management tools to develop configurations and operational processes of campus wireless network devices. Independently perform integration and deployment tasks for campus network technologies and infrastructure. Lead testing and certification of new wireless devices, technology, tools and systems for use in Princeton University wireless infrastructure. Lead, collaborate and assist University departments and OIT teams with wireless network operational issues, projects, and initiatives. Assist with ongoing documentation efforts including procedures and run books for the wireless network infrastructure. Proactively take steps to identify areas for improvement in networking and monitoring systems. Wi-Fi Network Operations and Support: Lead the development and review of high-density wireless designs for new and existing buildings using site survey and design tools, such as Ekahau. Lead onsite and remote troubleshooting efforts related to campus wireless networking and including client connectivity issues. Perform wireless infrastructure code upgrades and associated testing prior to and after upgrades. Perform Clearpass infrastructure code upgrades and associated testing prior to and after upgrades. Drive and manage ongoing wireless network enhancement efforts that require communication and collaboration with various stakeholders including Facilities, Hardware Support, external contractors, etc. Provide leadership in delivering advanced wireless networking and monitoring services to the University community. Update and maintain campus building CAD drawings and device records in appropriate systems. Lead level 2 support activities for wireless networking and wireless monitoring services to OIT and the University community. Monitor key wireless network performance indicators and respond to any issues. Provide on-call support to perform network upgrades, execute maintenance changes, and resolve emergency issues outside of normal business hours. Lead routine bug fixes application, security updates, or required configuration changes. Administrative: Proactively participate in professional development opportunities to continuously develop professional and technical skills. Ensure compliance with asset, change, incident, and problem management processes and policies. Maintain confidential data in the strictest confidence and ensure privacy, security, and proper use in accordance with University Information Security Policy. Assist and mentor colleagues. Qualifications Essential Qualifications Minimum of 5 years of experience managing or supporting wireless network and monitoring infrastructure Solid experience with wireless network design tools, such as Ekahau Solid experience working with wireless Aruba HPE AirWave Network Monitoring system or similar monitoring systems Experience configuring Aruba wireless APs and controllers Experience working with various wireless protocols, including 802.11a, g, n, ac, ax protocol standards Knowledge and experience in developing wireless network design and operations Demonstrated innovative thinker and creative problem solver Ability to solve complex problems in the network environment, particularly in the areas of wireless networking, switching, IP routing Strong knowledge of network protocols including TCP/IP Experience with controller-based wireless network infrastructure Strong knowledge of Aruba Clear Pass Ability to work within multiple operating systems and platforms Excellent oral and written communications skills in this highly collaborative environment Ability to work on multiple projects simultaneously and to respond to shifting priorities Ability to work outside of normal working hours and be on call to perform network maintenance and support unexpected critical network failures Ability to work independently, as well as in a team environment Education : Bachelor’s degree, or equivalent related work experience Preferred Qualifications: Certified Wireless Network Administrator (CWNA) certification Familiarity with monitoring and network management tools Familiarity with Wi-Fi troubleshooting tools and Aruba Visual RF Experience with Aruba wireless equipment and AirWave Experience working with Aruba 7xxx controller platform along with AP33x, AP53x and AP65X (Campus AP and Remote AP) Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. KNOW YOUR RIGHTS Standard Weekly Hours 36.25 Eligible for Overtime No Benefits Eligible Yes Probationary Period 180 days Essential Services Personnel (see policy for detail) No Physical Capacity Exam Required No Valid Driver’s License Required No Experience Level Mid-Senior Level Ll-DP1