Customer Success Manager

Our client is a data visualisation specialist and they’re going through an exciting period of growth at the moment. As a result of this, they’re looking for an experienced Customer Success Manager to join their account retention team. The CS team, who are based in Miami Florida, offer a white glove service to their clients so you will be looking after a small number of accounts which means you can really understand the challenges and pinch points of each customer. This role is a typical Customer Success role where you will be tasked with building deeper relationships with your clients, growing out the use and adoption of the products and grow the spend of each client to achieve your targets. The ideal candidate will have a law degree, be in a CS role and be based in Miami. However, the hiring manager is also open to candidates who are based in Miami, have some legal experience, don’t want a career in law and are keen to be in an exciting software company at the cutting edge of legal innovation. The company are offering a competitive salary, uncapped commission, excellent benefits and good scope to progress your career. For a confidential chat about this or other roles we are handling, please contact Paul Levy – Paul.Levyjamesonlegal.com