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Gartner

VP, Operations & Analytics

Gartner, Stamford, Connecticut, United States, 06925


Qualifications

12+ years relevant experience Proven leader of organizational change initiatives Critical thinker with ability to solve problems to assess situations and provide actionable outcome-based business/technical advice and access to appropriate Gartner services to support achievement of business results High tolerance / evolved ability to lead and manage ambiguous situations Superior verbal, written, facilitation and presentation skills Demonstrated collaboration and team leadership skills Strong time and project management skills Responsibilities

The Vice President, Operations for EITL is responsible for providing leadership to drive consistency across regional operations, drive the management of business transformation globally, and provide advice and counsel to the leadership team The VP leads the creation and global coordination of all operational activities including project management, service product delivery revisions, metric calculations, enterprise-wide analytical data creation and refinement of ongoing processes to include product training and best practice sharing Provide guidance to global team and to each regional management team to ensure operational consistency and share best practices in driving revenue, client satisfaction, client retention and operating margin growth within new products (i.e., utilizing revenue forecasting, forward-looking P&L's, staffing model, resource management practices, standard expense policies, etc.) Implement long-term global transformation work plan in conjunction with regional transformation work plans to implement improvements and related deployments strategies Leads efforts across regions to resolve and/or manage ongoing or specific operational issues and initiatives/processes Manage the global PMO including communication and reporting on all programs and projects Benefits

Estimated Salary: $20 to $28 per hour based on qualifications Location: Stamford, CT Job Description: The Vice President, Operations for EITL is responsible for providing leadership to drive consistency across regional operations, drive the management of business transformation globally, and provide advice and counsel to the leadership team. The VP leads the creation and global coordination of all operational activities including project management, service product delivery revisions, metric calculations, enterprise-wide analytical data creation and refinement of ongoing processes to include product training and best practice sharing. What you'll do: Provide guidance to global team and to each regional management team to ensure operational consistency and share best practices in driving revenue, client satisfaction, client retention and operating margin growth within new products (i.e., utilizing revenue forecasting, forward-looking P&L's, staffing model, resource management practices, standard expense policies, etc.). Implement long-term global transformation work plan in conjunction with regional transformation work plans to implement improvements and related deployments strategies. Leads efforts across regions to resolve and/or manage ongoing or specific operational issues and initiatives/processes. Manage the global PMO including communication and reporting on all programs and projects. Job ID: 00013625. Apply now! Company information: Software, Information Technology, Financial Services, Professional Services, Manufacturing, Technology, Consulting, IT Services, Software Development, Telecommunications

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