Warehouse Trainer Job at MAC DISCOUNT LLC in Rock Hill

TRAINER- WAREHOUSE OPERATIONS

JOB TYPE AND CLASSIFICATION: Full Time Salary Exempt

JOB OVERVIEW:

MAC.BID buys truckloads of customer returns and overstock products then sells these items individually to the public through online auctions. The Trainer - Warehouse Operations is responsible for onboarding and training new hires at both newly opened and existing warehouse locations. This role focuses on ensuring employees are well-prepared for their roles. The Trainer role requires frequent travel. When not traveling, the trainer will work across a designated district, focusing on employee development, process improvement, maintaining up-to-date training materials, and performing inspections to ensure sites are following operational processes. This position reports to the GM of Shared Services.

MAJOR DUTIES AND RESPONSIBILITIES:

· New Hire Training:

o Conduct comprehensive training for all new hires in newly opened and existing warehouses.

o Ensure new employees fully understand their specific job responsibilities, safety protocols, and performance expectations.

o Provide hands-on training for roles including scanners, facilities, removal, inventory, inspection, put away, receiving, transfers, and all leads.

· Travel to New Warehouses:

o Travel to new warehouse locations as part of the launch team to onboard and train new hires during opening phases.

o Deliver training onsite as needed to support the entire onboarding process.

· Process Improvement:

o Identify opportunities for improving existing training methods and operational processes.

o Partner with warehouse management teams to adjust training approaches to suit local operations.

· Ongoing District Support:

o Provide continuous training and support to existing employees across warehouses in a district.

o Regularly visit locations to evaluate training effectiveness and retrain employees where necessary.

o Conduct Process Compliance Audit, identifying all areas of improvement and supporting additional training in area of need.

· Training Material Development:

o Update and maintain training programs and materials, including visual aids, handbooks, job aids, and digital tools.

o Collaborate with subject matter experts to ensure content remains relevant and up to date with operational best practices.

· Compliance and Safety Training:

o Ensure that all training programs comply with company standards and local, state, and federal regulations.

o Emphasize safety protocols and guidelines during all training sessions, working to instill a culture of safety and compliance.

QUALIFICATIONS:

· Education:

o Bachelor's degree preferred, or equivalent experience in training, education, or warehouse operations.

· Experience:

o 3+ years of experience in a training role preferred, ideally within warehouse operations or a logistics environment.

o Experience with multiple warehouse job functions, including inventory, scanning, and shipping/receiving operations.

· Skills & Competencies:

o Strong presentation and communication skills, both verbal and written.

o Proficiency in developing training materials and conducting hands-on and classroom-style training sessions.

o Ability to adapt training programs to suit a variety of learning styles.

o Proficiency in using digital learning platforms and other training software is a plus.

· Other Requirements:

o Willingness to travel regularly, sometimes for extended periods.

o Strong organizational skills and the ability to work independently.

o Flexibility in work hours based on training needs and travel schedules.

· Physical Requirements:

o Ability to lift up to 50 pounds and stand for long periods during hands-on training sessions.

BENEFITS:

• Healthcare after 60 days
• Weekly paychecks
• Employee credit each week to bid on our items after 60 days
• 401(k) with employer match after 90 days
• Employee Referral Program
• 5 days PTO/ 2 sick days per quarter after 90 days

MAC.BID is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

#MACRT