Associate Director of Financial Aid

Reed College seeks a dynamic and dedicated Associate Director of Financial Aid. The Associate Director will join Reed’s team of five financial aid professionals who are dedicated to making a Reed education affordable and accessible to all, regardless of financial circumstances. This role will share leadership of the financial aid function and will be primarily responsible for the oversight of processes and technology utilized by financial aid staff to ensure compliance and efficiency. This role reports to the Executive Director of Financial Aid. This is not a remote position. Reed College offers an exceptional benefits package, including a comprehensive and cost-free medical and dental insurance option for you (Reed pays 60% on medical and dental insurance premiums for your dependent), 403(b) retirement plan with 10% employer contribution (after one year of service), educational assistance for employees and their children, 22 days of paid vacation, paid holidays, half-day Fridays in the summer, and many other campus amenities. This is a full-time role with typical work hours of 8:30 a.m. to 5:00 p.m. with a one hour unpaid lunch. Starting salary for this position is $72,000-$81,000. Pay offers are contingent upon experience and are determined through an internal pay assessment. This is an exempt position in grade 7. Who You Are You have expert level knowledge of federal financial aid regulations and compliance. You are a proactive problem solver who enjoys offering solutions. You have an impeccable track record of integrity and the highest professional and ethical standards for handling confidential information. You maintain professionalism and tact in difficult conversations which may include delivering difficult news to students and their families. You take ownership of your responsibilities and follow up with others when needed. You are organized and detail oriented. You have strong interpersonal skills and the ability to be effective in developing rapport and working with partners across campus. You are open to representing the college at events and conducting presentations to small and large audiences, which may include working occasional evenings and weekends. You are comfortable using technology and are comfortable using and learning new systems. You prefer a team environment at work, rather than working alone. You don’t hesitate to roll up your sleeves and pitch in, even when it’s not your job. What You’ll Do Assist the Director in the overall management of the office including systems, processes, and policies. Serve as leadership in the Director’s absence. Manage department staff, which may include Financial Aid Counselors and Assistant Director. Counsel students and parents regarding financing a Reed education, financial aid eligibility, application procedures, available financial aid programs, costs, and financial management strategies. Provide expert knowledge within CRM including reporting analysis and automation. Monitor and communicate regulatory changes and administrative requirements for Title IV federal student aid programs. Maintain compliance with federal and state laws, regulation and college financial aid. Awards funds from the various aid programs to students in accordance established by federal, state, and college guidelines. Revise financial aid awards based on federal and institutional policy. Manage the packaging of restricted funds as well as the reconciliation and maintenance of new or changing funds. Develop and supervise maintenance of policies and procedures required to maintain integrity and compliance of financial aid functions. Assist the Executive Director in the development of department wide training to ensure staff compliance, regulatory awareness, operational effectiveness and on time reporting. May serve as a supervisor for financial aid staff. Prepare documents and reports necessary for Title IV audits and program reviews. Manage internal quality systems. Ensure the integrity of and resolve discrepancies of federal databases, including timely submission of reports and corrections. Provide financial aid presentation to prospective students. May be required to work evenings and weekends as needed. Minimum Qualifications 6 years of progressively responsible experience administering financial aid in a higher education setting. Application Instructions Click below to apply. You will be directed to Interfolio to create a free account and begin your application. A resume and cover letter are required. You can submit these documents in any format, but pdf works best. Applications will be considered as they are submitted so you are encouraged to apply early. Reed College replies to every candidate. We will confirm that your application is received, and if you are not selected, we will let you know as soon as possible. Reed College is committed to building a culturally inclusive community and a work environment that respects and inspires every person. Your unique skills, work history, cultural contributions, and lived experiences are essential to building this community. Members of historically marginalized groups including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are invited to apply.

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