STERIS Canada Corporation
Repair Specialist
STERIS Canada Corporation, San Diego, California, United States, 92189
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
Why is the Repair Specialist role crucial to our business and our Customers? • With surgical instruments that are sharpened and working properly, surgeons can focus on the patient. • Many of our Customers choose to utilize our mobile repair service, where we perform sharpening and repairing of their surgical instruments on site at the hospital, which means convenience for our Customers. This position oversees the daily work on the mobile repair truck and is the face of STERIS for our Customers. Location: The repair truck is stored in the La Jolla area, so that is the starting/ending work location each day. Schedule: While most of the work is Monday-Friday each week, Saturday hours will be required at least twice each month. This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California. What You Will Do
• Assumes role as onsite lead for 1-2 other Repair Technicians by managing workflow and day to day Customer needs. • Responsible for mentoring less experienced Repair Technicians. • Repairs stainless surgical instrumentation. • Responsible for Customer and account support tasks, including but not limited to, billing, quality assurance and inventory. • Partners with Field Service Operations Manager to understand and achieve contract compliance and Customer satisfaction for assigned accounts. • Identifies and escalates risks and issues within Customer accounts timely and effectively. • Collaborates with assigned team and National Asset Management team to ensure current and new account implementation is effective. What STERIS Can Offer You
We Offer a Comprehensive Benefits Package, including: • Growth opportunity • Competitive pay • Annual merit bonus and incentive plans • Extensive hands-on training and development • All necessary tools provided • Medical, vision, dental and life insurance • 401(k) with a company match • Paid vacation time and paid holidays • Tuition assistance Education
High School Diploma or GED Required Experience
• Minimum of 5 years relevant work experience, including a combination of 2 years surgical instrument repair and maintenance experience. • Demonstrated proficiency with operational tasks, such as coordinating, inspecting and team collaboration. • Must have effective verbal and written communication skills. • Must have demonstrated proficiency with Microsoft Office and other related systems and tools. • Must be able to meet flexible schedules with occasional early/late hours and occasional overnights. • Must be able to pass a DOT medical exam. • Must have a valid driver’s license with an acceptable driving record. • Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. • Must maintain required vaccines. Compensation
Pay range for this opportunity is $28.00 - $39.25. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. Equal Opportunity Employer
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. Job Category: Service/Technical Services Nearest Major Market:
San Diego Job Segment:
QA, Quality Assurance, Repair, Instrumentation, Field Service, Technology, Quality, Manufacturing, Engineering
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Why is the Repair Specialist role crucial to our business and our Customers? • With surgical instruments that are sharpened and working properly, surgeons can focus on the patient. • Many of our Customers choose to utilize our mobile repair service, where we perform sharpening and repairing of their surgical instruments on site at the hospital, which means convenience for our Customers. This position oversees the daily work on the mobile repair truck and is the face of STERIS for our Customers. Location: The repair truck is stored in the La Jolla area, so that is the starting/ending work location each day. Schedule: While most of the work is Monday-Friday each week, Saturday hours will be required at least twice each month. This is a remote-based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California. What You Will Do
• Assumes role as onsite lead for 1-2 other Repair Technicians by managing workflow and day to day Customer needs. • Responsible for mentoring less experienced Repair Technicians. • Repairs stainless surgical instrumentation. • Responsible for Customer and account support tasks, including but not limited to, billing, quality assurance and inventory. • Partners with Field Service Operations Manager to understand and achieve contract compliance and Customer satisfaction for assigned accounts. • Identifies and escalates risks and issues within Customer accounts timely and effectively. • Collaborates with assigned team and National Asset Management team to ensure current and new account implementation is effective. What STERIS Can Offer You
We Offer a Comprehensive Benefits Package, including: • Growth opportunity • Competitive pay • Annual merit bonus and incentive plans • Extensive hands-on training and development • All necessary tools provided • Medical, vision, dental and life insurance • 401(k) with a company match • Paid vacation time and paid holidays • Tuition assistance Education
High School Diploma or GED Required Experience
• Minimum of 5 years relevant work experience, including a combination of 2 years surgical instrument repair and maintenance experience. • Demonstrated proficiency with operational tasks, such as coordinating, inspecting and team collaboration. • Must have effective verbal and written communication skills. • Must have demonstrated proficiency with Microsoft Office and other related systems and tools. • Must be able to meet flexible schedules with occasional early/late hours and occasional overnights. • Must be able to pass a DOT medical exam. • Must have a valid driver’s license with an acceptable driving record. • Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. • Must maintain required vaccines. Compensation
Pay range for this opportunity is $28.00 - $39.25. Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc. Equal Opportunity Employer
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. Job Category: Service/Technical Services Nearest Major Market:
San Diego Job Segment:
QA, Quality Assurance, Repair, Instrumentation, Field Service, Technology, Quality, Manufacturing, Engineering
#J-18808-Ljbffr