Administrative Assistant Job at Robert Half in Newport Beach

We are offering a long term contract employment opportunity for an Administrative Assistant in Ontario, California. This role is centered around providing exceptional customer service, handling data entry tasks, and managing email correspondence within a bustling environment.

Responsibilities:

• Efficiently cater to customer inquiries and provide top-notch customer service.

• Handle inbound calls, ensuring all customer queries are addressed promptly and professionally.

• Oversee the accurate and efficient processing of customer credit applications.

• Maintain detailed and precise customer credit records.

• Schedule appointments, coordinating effectively to ensure smooth operations.

• Manage both inbound and outbound calls, maintaining a high level of professionalism.

• Undertake data entry tasks, ensuring accuracy and attention to detail.

• Handle email correspondence, ensuring all communication is clear, concise, and timely.

• Utilize Microsoft Excel, PowerPoint, Word, and Outlook to complete tasks and manage records.

• Monitor customer accounts and take appropriate actions when necessary

• Proficiency in answering inbound calls, efficiently handling queries, and providing high-quality customer service.
• Demonstrated experience in data entry, ensuring accuracy and attention to detail.
• Ability to manage email correspondence with a detail-oriented approach, responding promptly to internal and external communications.
• Experience with both inbound and outbound calls, maintaining a detail-oriented and helpful demeanor.
• Proficiency in Microsoft Excel, capable of creating spreadsheets, graphs, and performing complex calculations.
• Familiarity with Microsoft Outlook for managing emails, appointments, contacts, and tasks.
• Proficiency in Microsoft PowerPoint for creating, editing, and presenting engaging presentations.
• Competence in Microsoft Word for creating and editing a variety of documents.
• Demonstrated ability to schedule appointments, manage calendars, and coordinate meetings.