Brookdale
Executive Director Specialist
Brookdale, Corpus Christi, Texas, United States, 78417
Overview
Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own.
Brookdale Trinity Towers, in Corpus Christi, is looking for a dynamic sales-focused Operations Leader to oversee the beautiful campus & tenured team. Skilled Nursing and long-term care experience is required.
If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Responsibilities
Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market.
Responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance.
Works with sales to drive sales results and foster a strong sales performance culture.
Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.
Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area.
Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets.
Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.
In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market.
Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources.
Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships.
Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture.
Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues.
Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies.
Understands the community’s staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents.
Builds high degree of resident satisfaction and retention.
Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families.
Creates and maintains collaborative relationships with community clinical leader(s) to ensure community’s care and services are appropriate to meet the needs of residents.
Demonstrates a high degree of financial acumen as it relates to community operations.
Identifies and builds positive relationships with local influencers and professionals to raise community profile.
Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards.
Enforces current Company policies and procedures.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Qualifications Education and Experience
Bachelor’s Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.
Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals.
Certifications, Licenses, and Other Special Requirements
Must have a valid administrator license in states where required.
Must have a valid driver’s license and access to a private vehicle for business use.
Knowledge and Skills
Has significant knowledge of an advanced discipline with a working knowledge of related fields.
Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results.
Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services.
Excellent written and oral communications skills are essential.
Ability to prioritize and effectively manage multiple tasks is essential.
Proven success in driving results.
Salary Range Information $135,000.00 - $170,000.00 / year
#J-18808-Ljbffr
Make Lives Better Including Your Own.
Brookdale Trinity Towers, in Corpus Christi, is looking for a dynamic sales-focused Operations Leader to oversee the beautiful campus & tenured team. Skilled Nursing and long-term care experience is required.
If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance, and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)
Tuition Reimbursement
Pet Insurance
Adoption Reimbursement Benefits
Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Responsibilities
Proven, solution-minded leader and change agent with entrepreneurial spirit responsible for creating and executing a strategic turnaround business plan, in partnership with the district team, to grow revenue and to materially impact sales and profitability and for developing the local team to become the preferred senior living community in the market.
Responsible for the community’s daily operations, associate relations, resident and resident family engagement and connection, financial performance, and regulatory compliance.
Works with sales to drive sales results and foster a strong sales performance culture.
Creates an inclusive community culture that provides high quality resident experiences and care and engages residents, families, and associates.
Responsible for all operations within the community, interacting with staff and residents, prospects, or their family members, as necessary.
Assesses local market and develops and implements a turnaround business plan to become the highest performing senior living community in the area.
Creates, analyzes, and executes annual operating and capital budgets and holds department leaders accountable for department budgets.
Manages community performance against turnaround goals; sets and continuously assesses plans to improve performance to Company service and financial standards, including adjusting plans as needed in discussion with district leadership.
In partnership with District Director of Sales, provides strategy, support and vision to achieve sales and occupancy goals through effective business development efforts in the market.
Engages in business development activities and events in the market while representing Brookdale as the leader in Senior Living to all referral sources.
Drives sales and marketing efforts in collaboration with the community sales leader to meet or exceed occupancy or revenue targets by assisting to develop new business, generate leads, and build strategic relationships.
Builds and maintains strong working relationships with management team and encourages teamwork and collaboration; cultivates an inclusive community culture.
Supervises, directs, and motivates community management while empowering department leaders to supervise, direct, and motivate staff; ensures department leaders proactively recognize and solve issues.
Encourages and supports department leaders to attract, develop, engage, and retain associates in accordance with Company policies.
Understands the community’s staffing needs and is responsible for overseeing the recruiting and onboarding process; ensures associates are appropriately trained and developed to meet the needs of residents.
Builds high degree of resident satisfaction and retention.
Is responsible for maintaining positive resident relations and is accessible and approachable to residents and their families.
Creates and maintains collaborative relationships with community clinical leader(s) to ensure community’s care and services are appropriate to meet the needs of residents.
Demonstrates a high degree of financial acumen as it relates to community operations.
Identifies and builds positive relationships with local influencers and professionals to raise community profile.
Works with maintenance and other appropriate department leaders to ensure buildings, grounds, and property are up to Company standards.
Enforces current Company policies and procedures.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.
Qualifications Education and Experience
Bachelor’s Degree required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
Minimum of five years of operational leadership experience required, and three years of successful sales experience in a related industry strongly preferred.
Proven record with high degree of initiative and urgency towards making significant improvement in meeting operational goals.
Certifications, Licenses, and Other Special Requirements
Must have a valid administrator license in states where required.
Must have a valid driver’s license and access to a private vehicle for business use.
Knowledge and Skills
Has significant knowledge of an advanced discipline with a working knowledge of related fields.
Has knowledge to direct and motivate multiple functions and departments with full responsibility for operational results.
Knowledge of sales and marketing to include principles and methods for showing, promoting and selling products or services.
Excellent written and oral communications skills are essential.
Ability to prioritize and effectively manage multiple tasks is essential.
Proven success in driving results.
Salary Range Information $135,000.00 - $170,000.00 / year
#J-18808-Ljbffr