Ascension Property Services
Knights Mechanical - Dispatcher
Ascension Property Services, Cecilia, Kentucky, United States, 42724
Service Dispatcher dba Knights Mechanical
JOIN OUR TEAM!
Are you looking to join an established, fast growing, company with a close family feel? A job with work life balance, a company that cares about you, provides an above average benefit package, and room for advancement?
Knights
Mechanical
is the place for you.
Knights Mechanical
is a Mechanical Contractor and part of Ascension Property Services (APS) a nationwide group of specialty trade contractors with decades of experience in nearly all types of construction, service, including commercial, healthcare, educational, hospitality, manufacturing, and institutional. Our customer-focused, employee-driven business model builds long-term partners through loyalty, consistency, and expertise. We are looking for individuals who share our passion for helping customers, have a positive attitude and are committed to always offering their very best workmanship and customer care.
Currently we are seeking a professional to fill the position of
Service Dispatcher . Candidate must be capable of working on multiple projects simultaneously. This person must be a problem-solver, multi-tasker, have exceptional communication skills, organizational skills, and a willingness to adapt and learn. Service Dispatcher will also utilize their customer service training to educate and establish rapport and assist customer in choosing service and products.
Pay Range: $15-$20/hr depending on experience
Benefits Weekly Pay Flexible, full time schedule with occasional overtime Company matched 401K Health, Dental, Vision Free Basic Life Insurance Voluntary Life Short and Long Term Disability Paid Holidays Paid Time Off Job Duties and Responsibilities:
Always maintain professionalism and excellent customer service Speak clearly, distinctly, and professionally on the telephone and face to face encounters Answer multiline telephone in a professional manner Work as a team player and be willing to assist co-workers in other duties Scheduling and dispatching technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs Relaying information such as work orders or other messages to technicians Speaking with supervisors or customers to resolve problems Be able to utilize phone, cell phone, text, email, and internet at a high level of expertise Be able to listen and resolve customer inquiries while updating account information Ability to work in a fast-paced environment where changes are common Requirements:
Previous experience in customer service required HVAC and or Plumbing knowledge is a plus
Please note the selected candidate will be required to submit to full pre-employment background and drug screen.
JOIN OUR TEAM!
Are you looking to join an established, fast growing, company with a close family feel? A job with work life balance, a company that cares about you, provides an above average benefit package, and room for advancement?
Knights
Mechanical
is the place for you.
Knights Mechanical
is a Mechanical Contractor and part of Ascension Property Services (APS) a nationwide group of specialty trade contractors with decades of experience in nearly all types of construction, service, including commercial, healthcare, educational, hospitality, manufacturing, and institutional. Our customer-focused, employee-driven business model builds long-term partners through loyalty, consistency, and expertise. We are looking for individuals who share our passion for helping customers, have a positive attitude and are committed to always offering their very best workmanship and customer care.
Currently we are seeking a professional to fill the position of
Service Dispatcher . Candidate must be capable of working on multiple projects simultaneously. This person must be a problem-solver, multi-tasker, have exceptional communication skills, organizational skills, and a willingness to adapt and learn. Service Dispatcher will also utilize their customer service training to educate and establish rapport and assist customer in choosing service and products.
Pay Range: $15-$20/hr depending on experience
Benefits Weekly Pay Flexible, full time schedule with occasional overtime Company matched 401K Health, Dental, Vision Free Basic Life Insurance Voluntary Life Short and Long Term Disability Paid Holidays Paid Time Off Job Duties and Responsibilities:
Always maintain professionalism and excellent customer service Speak clearly, distinctly, and professionally on the telephone and face to face encounters Answer multiline telephone in a professional manner Work as a team player and be willing to assist co-workers in other duties Scheduling and dispatching technicians to appropriate locations according to predetermined schedules, customer requests or immediate needs Relaying information such as work orders or other messages to technicians Speaking with supervisors or customers to resolve problems Be able to utilize phone, cell phone, text, email, and internet at a high level of expertise Be able to listen and resolve customer inquiries while updating account information Ability to work in a fast-paced environment where changes are common Requirements:
Previous experience in customer service required HVAC and or Plumbing knowledge is a plus
Please note the selected candidate will be required to submit to full pre-employment background and drug screen.