Automotive Service Advisor

*Subaru of Naples is hiring a Full Time Service Advisor!* *Why DeVoe? *At DeVoe Automotive, we are committed to excellence and dedicated to the well-being of our employees and community. We strive to maintain an environment where every team member feels valued and has the opportunity to excel. We offer more than just a job; we provide a career in an environment where your personal growth is as crucial to us as our customers’ satisfaction. We achieve this by embodying our core values daily: * *We do the right thing.* * *We passionately care.* * *We are team-oriented.* * *We are driven to excellence.* *What We Offer:* * Competitive Salary: Enjoy regular weekly paychecks. * Comprehensive Benefits: Includes medical, dental, and vision coverage. * Paid Time Off: Vacation, sick leave, and holiday policies. * Retirement Savings: 401(k) plan with an employer match to secure your future. * Insurance: Life and disability insurance to protect you and your family. * Work-Life Balance: We're closed Sundays so you can rest and spend time with family. * Community: Proud to be family-owned and operated, valuing each team member. *Responsibilities:* * Greet and assist customers promptly; gather vehicle and client information * Assess vehicle needs based on its history and condition, and recommend services * Explain technical details and service recommendations to customers in clear terms * Prepare detailed estimates for parts and labor, prioritizing transparency * Update customers on service progress and manage service timelines * Ensure billing accuracy and conduct thorough delivery reviews with customers * Build lasting relationships to enhance customer loyalty and referrals * Work collaboratively to uphold a positive team environment *Job Requirements:* * Proven experience as a Service Advisor in the automotive industry, experience with Subaru is a plus * Excellent customer service skills * Strong sense of responsibility, integrity, and professional conduct * Effective communication skills, proficiency in Reynolds and Reynolds a plus * Ability to manage a fast-paced work setting and maintain motivation * Consistent work history, valid driver’s license, and a minimum of high school diploma or equivalent * Must pass pre-employment screenings (background check and drug test) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation or gender.  DeVoe Automotive is a Drug Free Workplace.