Events Assistant
Pattern Promotions, Atlanta, GA, United States
Job Position: Customer Service Representative
Location: Chicago, IL
Salary: $57,000 - $62,000 per year
Job Type: Full-time
About Us
At Pattern Promotions, we pride ourselves on delivering creative marketing solutions that help brands shine. With a team dedicated to innovation and customer satisfaction, we work with some of the most recognizable names in the industry. Our mission is to foster relationships and create meaningful interactions, helping brands stand out in a competitive market.
Job Description
We’re looking for a detail-oriented Customer Service Representative to join our team. In this role, you’ll be the primary point of contact for our clients, ensuring exceptional support and building strong, lasting relationships. If you enjoy problem-solving, thrive in a team environment, and are passionate about helping others, we’d love to hear from you.
Responsibilities
- Handle customer inquiries and resolve issues professionally and efficiently.
- Assist clients with product information, order processing, and troubleshooting.
- Maintain accurate records of interactions and transactions.
- Coordinate with internal teams to ensure timely responses and resolutions.
- Follow up with clients to ensure satisfaction and answer any additional questions.
- Identify opportunities to improve service processes and client experience.
Skills
- Strong Communication: Excellent verbal and written communication skills.
- Problem-Solving: Ability to think critically and solve problems efficiently.
- Attention to Detail: Capable of managing multiple tasks accurately.
- Team Player: Works well with others and has a positive attitude.
- Tech-Savvy: Familiarity with CRM systems and Microsoft Office.
Benefits
- Competitive salary with opportunities for growth.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday schedule.
- Employee development programs and training sessions.
- Supportive and dynamic team culture.
If you're ready to bring your skills to a company that values creativity and customer dedication, we encourage you to apply today.