Business System Analyst

The Business Analyst will define and establish business rules for large cross-functional Mobile and government projects. This critical role bridges strategic goals, customer operations stakeholders, and development/testing teams, ensuring alignment and clarity in project execution. Responsibilities: Document and refine requirements, user stories, and high-level process workflows for new and existing projects. Create and maintain robust Business Requirement Documents (BRDs), user stories, and operational workflows. Lead the development of end-to-end business requirements, rules, and user stories while supporting operational improvements and testing (PMO and ORT). Collaborate with stakeholders to identify business problems, evaluate opportunities, and propose effective solutions. Act as a key touchpoint for stakeholders, ensuring a clear understanding of projects from concept to deliverable. Communicate project changes and their impact on business units and customer operations effectively. Preferred Qualifications: Legal or government experience is advantageous but not mandatory. Ability to write comprehensive BRDs and process flow diagrams. Strong communication skills and an ability to present to diverse audiences. Key Skills: Business Requirements Documentation (BRD) expertise. Experience in flowcharting and process workflow documentation. Exceptional communication and presentation skills. Work Environment: 60%: Meetings and presentations with stakeholders and teams. 40%: Writing, documenting, and refining deliverables. Must be able to work onsite 4 days/week