Resource Logistics
Omaha Desktop Support
Resource Logistics, Omaha, Nebraska, 68197
Role- Desktop Support Location- Omaha NE Rate- $21/hr. on W2 (No Benefits) Job Details: As an End User Support Technician with Minimum of 5 years technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes § Break-fix support for Laptop, desktop, tablets and associated hardware peripherals § IMAC support including large scale/bulk office moves/re-stack activities (all moves) § Support for Operating System, base load software, MS Office suite and other business application § Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs § Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries § Support for the Mobility devices (IOS/iPhone/IPads) § VIP and home-based office (HBO) user support