U.S. Bank
Sr. Info Security Engineer (Netskope ZTNA platform)
U.S. Bank, Atlanta, Georgia, 30383
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description What You Will do As a Netskope ZTNA Systems Engineer you, you will be responsible for developing, configuring, and managing security policies to ensure the protection of data, compliance with regulations, and prevention of security threats. You will work closely with security teams, network engineers, and application administrators to implement and enforce policies that align with the organization’s security strategy and business goals. As a Policy Configuration Specialist focusing on the Netskope ZTNA platform, you will be responsible for developing, configuring, and managing security policies to ensure the protection of data, compliance with regulations, and prevention of security threats. You will work closely with security teams, network engineers, and application administrators to implement and enforce policies that align with the organization’s security strategy and business goals. Implements and supports security solutions and technologies to protect data/assets from unauthorized access, use, disclosure, destruction, modification, or disruption. Provides project leadership, security oversight, and risk management on security projects. Sets security design guidelines, frameworks, and models. Works to identify new security issues and risks and is involved in developing mitigation plans. Helps identify and document security objectives. Participates in projects that develop new intellectual property. Trains/mentors members of the team. Builds relationships and trust across the organization. Evaluates and recommends new and emerging security products and technologies. Works to develop and interpret security policies and procedures. Supports acquisition and vendor risk assessment due diligence. Leads the building, deployment, and maintenance of security tools utilized by the insider threat program. Proactively seeks solutions to mitigate risk and clearly communicate risks to the appropriate stakeholders. Responsibilities This role plays a critical part in safeguarding an organization’s network environments by enforcing effective security policies. System Reliability & Uptime Monitor the performance and availability of the Netskope platform using tools like Prometheus, Grafana, or custom monitoring solutions. Incident Management & Response:Develop and maintain incident response processes for handling system outages, performance degradation, or security incidents. Participate in on-call rotations to provide 24/7 support for critical issues, ensuring quick diagnosis and resolution of platform-related problems. Conduct root cause analysis (RCA) post-incident to identify systemic issues and implement corrective measures to prevent recurrence. Automation & Infrastructure as Code (IaC) Capacity Planning & Scalability:Design and implement strategies for platform scalability to support growth in users, traffic, and security demands. Platform Security & Compliance:Work with security teams to ensure the Netskope platform is secure, by regularly performing vulnerability assessments, patching, and applying security best practices. Ensure that the platform remains compliant with security standards and regulations. Implement monitoring and alerting for security incidents, such as unauthorized access, data breaches, or malicious activity within the platform. Disaster Recovery & Backup:Develop and maintain disaster recovery (DR) and business continuity plans to ensure the Netskope platform can recover from catastrophic failures. Collaboration with Development & Operations Teams Logging, Metrics & Observability Platform Upgrades & Continuous Improvement: Document platform architecture, reliability practices, incident response procedures, and lessons learned from incidents or outages. Cost Optimization Basic Skills Typically a Bachelor's degree, or equivalent work experience Typically five or more years of relevant experience Advanced technical and functional subject matter expert knowledge across security domain areas Preferred Skills/Experience Proficiency in configuring security policies on the Netskope ZTNA platform. Able to work split shift Mon-Friday (some Weekends) Proficiency in capturing network trace data and debug logs for vendor analysis CISSP certification preferred Proficiency in administering\supporting linux vms and virtual appliances Strong understanding of security frameworks and regulatory compliance. Strong understanding of network security and controls Excellent analytical and troubleshooting skills for policy management and optimization. Experience with securing application user access. Experience as a policy administrator or infrastructure engineer supporting the Netskope ZTNA platform other zero trust platform in a large enterprise Must have experience in Linux administration Experience with Automation & IaC Tools: Terraform, Ansible, Chef, Puppet. Experience with monitoring tools: Prometheus, Grafana, ELK Stack, Splunk, Datadog. Experience with CI/CD Pipelines: Jenkins, GitLab CI Experience with container orchestration: Kubernetes, Docker. Experience with scripting & programming: Python, Bash, or similar languages for automation. Experience with security & compliance: Experience with security protocols, encryption, data protection, and compliance standards. This position requires working a split shift Monday through Friday: 8 am - noon and 7 pm to midnight. Location Expectations The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law EEO is the Law U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.