Epic Cupid Analyst

Ranked 1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Preferred but not required certification in Epic Cupid Cardiology Preferred knowlede of cardiology workflows and procedures Preferred but not required cardioly technologist Bachelor's Degree preferred or a combination of college education and 5-7 years of relevant experience. Proficient in MS Office Applications Experience / Qualifications Prior analyst experience working with Cardiology information systems Work history/knowledge of cardiology workflows and procedures Prior experience with understanding how the cardiology department interacts operationally with other areas of the orgamization, such as ordering physicians, the billing office, and medical records. Clinical knowledge of radiology workflows and procedures. Familiarity with non-invasive cardiology workflows and cath and EP lab workflows. Understanding of the integration or interfaces that will exist between Cupid, the CPACS, and your speech recognition or dictation systems. Prior experience with the Epic Cupid system a plus Position Summary The Epic Cupid Cardiology Analyst supports the mission of JMC by configuring and supporting clinical applications within the Epic electronic health record (EHR) software. This role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows , medical and billing information for patient's providers and clinics, with a focus on quality outcomes for our member organizations. Strong understanding of integration points within cardiology, including scheduling, lab, radiology, billing, and inpatient. Perform complex build and configuration within Inpatient Applications for interfaced products as well as anything related to Orderable/Performable test or procedure. Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests. Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner. Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes. Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies. Performs other duties as assigned.