Senior Security & AI Cloud Solution Architect

OverviewMicrosoft's Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Within SE&O, the mission of our Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. We are looking for a Senior Security & AI Cloud Solution Architect (CSA), who is passionate about driving our customers' security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, within the SE&O Americas Security Organization, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. This role is flexible in that you can work up to 50% from home. Microsoft aspires to help our customers achieve their secure digital transformation, leveraging the power of Microsoft Cloud security solutions and support offerings. Microsoft's Security platform and products leverage and secure Azure, the most comprehensive, innovative, flexible, and Secure cloud platform today, and Microsoft 365, the most comprehensive productivity and collaboration platform. Microsoft is hiring this Senior Security & AI Cloud Solution Architect to drive customer security adoption for customers around the world. Microsoft continues to invest over $1B per year in cybersecurity and research, to provide its customers with solutions that integrate across the ecosystem by connecting and securing all of your identities, endpoints, apps, emails, docs and clouds to help you close critical gaps in coverage, reduce risk, and save costs with a streamlined security portfolio. By applying to this U.S. based position, relocation is not provided for the role. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ResponsibilitiesDrive positive Customer Satisfaction and become a trusted advisor and provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID Access Management and Cloud Security.Support customers through the adoption lifecycle, through planning, adoption, deployment and optimization as you support increasing drive of Microsoft security products utilization as you lead technical solutioning and nurturing across the customer journey.Deliver technical presentations & demos and propose high-level solutions and work with key Microsoft and Partner resources to drive deployment & customer adoption Identify cross sell/upsell/Unified opportunities through customer engagement.Align your individual skilling to team/area demands and Customer Success goals and accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes. Run Architectural Design Session to build a plan for implementing the solution - governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.OtherEmbody our Culture and Values