Creative Financial Staffing
Creative Financial Staffing | Collections Specialist MD | landover, md
Creative Financial Staffing, Landover, Maryland, United States,
About the Organization & Opportunity:
• Our client is well-known within the food & beverage industry
• Highly established organization that was founded in the 1990's
• Current employees praise the work-life balance and opportunities for professional development and advancement
Collections Specialist
Responsibilities: • Collections Specialist will be responsible for Business-to-Business Collections: Will be going through accounts that are 60+ days past due and likely under $1000 owed. Super high volume. There are 700 accounts with over 60 days in aging and of that, 400 are under $1K. • Collections Specialist will make outbound collections calls • Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls. • Collections Specialist will utilize phone and email for collections, will use accounting system. • Collections Specialist will be trained on how to take a credit card payment. • Collections Specialist will utilize SX system. (Training will be provided.) • Collections Specialist will complete ad hoc task and projects, as requested. Requirements: • 1 - 2+ years of business-to-business (B2B) collections experience required. o Prior experience collection on some type of distribution is a plus. • Customer facing experience is a must • Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email • Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet) • Degree is a plus but NOT required. • Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided. Personality Fit: • Bubbly and customer service oriented • Diligent • Stays on task • Kind • Outgoing • Positive • Confidence to approach a manager or sales rep to get something resolved related to AR/Collections. • Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it) • Thrives in a fast paced/high volume environment Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks! #INNOV2024
Responsibilities: • Collections Specialist will be responsible for Business-to-Business Collections: Will be going through accounts that are 60+ days past due and likely under $1000 owed. Super high volume. There are 700 accounts with over 60 days in aging and of that, 400 are under $1K. • Collections Specialist will make outbound collections calls • Collections Specialist also will receive incoming calls as customers respond to collections voicemails. Will also field incoming calls. • Collections Specialist will utilize phone and email for collections, will use accounting system. • Collections Specialist will be trained on how to take a credit card payment. • Collections Specialist will utilize SX system. (Training will be provided.) • Collections Specialist will complete ad hoc task and projects, as requested. Requirements: • 1 - 2+ years of business-to-business (B2B) collections experience required. o Prior experience collection on some type of distribution is a plus. • Customer facing experience is a must • Working knowledge of Outlook - understanding how to accept a meeting, create an email, respond to an email • Basic Excel - someone who knows how to navigate a spreadsheet, able to sum and sort and filter; won't need this person to do formulas or anything more advanced than that (aging reports are in an Excel spreadsheet) • Degree is a plus but NOT required. • Previous MS Teams experience is a plus. Company use this a lot internally. If someone doesn't have prior Teams experience - training will be provided. Personality Fit: • Bubbly and customer service oriented • Diligent • Stays on task • Kind • Outgoing • Positive • Confidence to approach a manager or sales rep to get something resolved related to AR/Collections. • Resilient (Comfortable speaking with customers over the phone who are experiencing an issue and work with them to resolve it) • Thrives in a fast paced/high volume environment Qualified candidates please submit your resume for immediate consideration for this exciting job opportunity. Thanks! #INNOV2024