Senior Cloud Infrastructure Engineer

Position Summary Position for Sr. Cloud Infrastructure Engineer. The Sr. Cloud Infrastructure Engineer is responsible for supporting all activities related to the system architecture including cloud and datacenter infrastructure. The role includes designing cloud infrastructure, server, network, and storage configurations, documenting, maintaining and upgrading existing systems. The Sr. Cloud Infrastructure Engineer is responsible for monitoring the cloud and datacenter infrastructure and related systems for performance and integrity, ensuring that all systems are kept current regarding patch levels, software revisions, and feature sets. Candidates should be customer-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. This position requires someone that is able to follow a problem to its resolution and assist with providing root cause for severe and recurring issues. This position is located in downtown Houston, TX. Level and salary commensurate with background and experience. Essential Job Functions Takes part in the design, deployment, and support of company infrastructure, ensuring best practices for system resiliency Manage and deploy cloud infrastructure, leveraging the full suite of Microsoft Azure and AWS resources Schedules and performs upgrades as needed to all infrastructure/security hardware and software Utilizes change management when performing tasks and projects, ensuring proper documentation, knowledge sharing, and communication Support, manage, and deploy Azure Solutions and Services Support, manage, and deploy Microsoft Intune solutions leveraging Autopilot. Support and manage Office 365 users/Exchange Online/OneDrive and Teams environments Practical understanding of various enterprise technologies such as Email and Email Security, including spam filtering, Advance Threat Protection, Voice over IP and general telephony, backup and recovery, productivity and collaboration, databases, and various cloud offerings Support, deploy, and manage Microsoft O365 Messaging and associated technologies Develop and maintain infrastructure diagrams and documentation Conduct regular vulnerability assessments on systems and networks, identify weaknesses, and recommend security improvements Takes part in the implementation and testing of DR infrastructure Prioritize tasks and projects as required in a fast-paced environment Act as an escalation point for other support teams Provide in-person and remote technical support to users Ability to escalate and open tickets with vendor support teams and work issues to full resolution Maintain an inventory of deployed hardware, software installations, and available equipment Work with hardware and software vendors to resolve issues and implement new products Manage incident tickets, ensuring proper SLA is maintained for each ticket, and providing proper follow-up with end users Maximize network performance by monitoring performance, troubleshooting network problems and outages Participate in an on-call rotation, being available outside regular business hours to promptly address critical incidents This job description is not intended to be an all-inclusive list of duties and responsibilities of the position. Incumbents will be required to follow any other job-related instructions and duties outside of their normal responsibilities as assigned by their supervisor. Minimum Qualifications College degree in Information Systems or related field 8 years of related cloud and systems infrastructure related experience Experience with various Azure and AWS IaaS/PaaS/SaaS services Ability to templatize cloud deployments Experience with deploying Microsoft Windows servers and workstations Ability to manage Active Directory and Azure AD, including policies Understanding of VLANs, IPSEC Tunnels and Protocols, Virtual Networks, and Routing & Switching Proficiency in optimizing cloud costs, resource utilization, and security related to cloud environments Experience with SSO, MFA, IAM, radius, certificates Knowledge of various storage technologies and ability to optimize storage performance and troubleshoot performance issues Proficiency in scripting languages (e.g., Python, PowerShell) for automating management tasks Experience with Vmware and other virtual infrastructure software Understanding of cybersecurity best practices and incident management Ability to perform patching, system backups and recovery of cloud and on-premises infrastructure Ability to work independently and as part of a team Ability to problem solve and assist while having a great customer service attitude Physical Requirements and Working Conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, stamina to maintain attention to detail despite interruptions, strength to lift and carry files weighing up to 50 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person and over the telephone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Preferred Qualifications Experience working in Jira or related incident management and asset management software Ability to troubleshoot Windows client operating systems Prior experience working in the oil and gas industry Azure Solutions Architect Expert certification AWS Certified Solutions Architect - Professional certification EEO Statement: Chord Energy does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.