IS Administrator III

Work Shift: Please see job description for details. Time Type: Full time Department: CC017130 Information Technology Summary: Hybrid (80% remote - 20% on-site) Responsible for designing, implementing, administering, configuring and maintaining assigned systems to ensure high levels of availability, performance and security. Troubleshoots and resolves system issues providing a positive end user experience. Additional Information: Skills needed: Advanced Linux administration, including automation techniques utilizing Ansible, Terraform, etc. High Performance Computing (HPC) system administration Windows systems administration, familiarity with virtualization platforms and technology (VMware and/or Nutanix), and identity management solutions. Position is hybrid requiring at least one (1) day a week on premises One (1) week per quarter on call. On-premises presence is required during the on-call week. Required Education: Bachelors Degree or Equivalent Experience Recommended Education: Master's Degree Required Work Experience: Related Field - 5 years of experience Recommended Work Experience: Required Certifications: May require Microsoft Certifications, VCP, EPIC certifications or other role specific certifications - Recommended Certifications: Description Administers, installs and configures system for optimal performance. Schedules, installs and tests system upgrades and patches. Monitors system performance and security. Collaborates with internal and external customers to elicit requirements and design, build, test and deploys changes. Maintains documentation on change management, work flows, environmental diagrams, configuration, release notes, etc. Ensures system maintenance tasks such as backup/recovery, file maintenance, etc. is completed daily. Troubleshoots and resolves system issues. May act as a project lead on system deployments and changes, new functionality, work flows, processes, reporting and other project specific tasks. Trains and supports users, as needed. Works with other IS team members on backup/recovery, security, storage allocations, infrastructure, etc. May require troubleshooting and support of cloud applications. Performs other duties as assigned. Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. “Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager “Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst “We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator “Care, love, and hope for children” Kathy – Administrative Assistant “When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life” Nick – Supply Assistant Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.