IT Program/Project Manager

Westfield Insurance is seeking a versatile professional with expertise in Program and Project Management who embodies servant leadership skills. The ideal candidate would have significant experience within non-Agile methodologies and be proficient/familiar with Agile methodologies. The primary focus of this position is on Program Management and Project Management. The candidate should be prepared to assume the role of Program Manager or Project Manager to meet our growing and dynamic business. While familiarity with Agile and Scrum Master responsibilities is a plus, it is not the primary focus of this role. Program Manager Role: In the role of Program Manager, you will be accountable for leading across related projects within a program, aligning them with the organization's strategic goals to ensure successful delivery of expected business outcomes. Your primary responsibilities will include: Strategic Vision and Objectives: Helps plan and execute the program initiatives that enable the desired business objectives and outcomes. Program Planning and Execution: Lead the creation of the program management plan and oversee all program activities/milestones through execution including program risks, issues, dependencies, and decisions. People Leadership: Accountable for managing program level people and influencing across program people (Business, IT, Vendor, and Project/Scrum Masters) holding them accountable to overall delivery (budget, timeline, scope, change management). Change Management: Identification and execution support of applicable change management across impacted stakeholders. Stakeholder Management: Engages, prepares presentations (milestones, financials, risks, issues, etc.) to communicate with key stakeholders across the program and at senior/executive level to ensure alignment. Vendor Management: Accountable for partnering with vendor(s) on all Program Management activities and deliverables. Overall responsibility for partnering with vendor(s) and program and business delivery teams for planning, execution, risks, issues, dependencies, and key decisions. Financial Management: Creates, manages, monitors, and reports out on the program's financials. Core competencies include strong leadership and communication skills, the ability to manage ambiguity, lead through significant complexity, manage conflict and influence without direct control with a servant leadership mindset. Project Manager Role: In the role of Project Manager, you will oversee a range of complexity and concurrent projects, ensuring delivery aligns with our strategic business objectives. Your primary responsibilities will include: Develop and manage project plans, scope, timelines, and budgets. Coordinate people and resources, tasks, and deliverables. Monitor project progress, identify risks, and implement mitigation strategies. Communicate project status to stakeholders and senior management. Ensure adherence to project management processes and standards. Collaborate with delivery team members (developers, test engineers, data analysts, etc.). Core competencies include strong leadership and communication skills, technical proficiency in relevant technologies and software, creative problem-solving skills, and good organization/time management skills with a servant leadership mindset. Scrum Master / Team Coach Role (Preferred/Plus): In the role of Scrum Master / Team Coach, you will play a pivotal role in facilitating our agile delivery. Your primary responsibilities will include: Lead and facilitate agile ceremonies, including iteration planning, team syncs, iteration reviews, and retrospectives. Focuses on advancing the agile team in their ability to deliver value to their customer and our organization. Coach and mentor team members on agile principles, best practices, and continuous improvement. Remove impediments and