24 Seven Talent
IT Manager
24 Seven Talent, San Francisco, California, 94199
Job Description: The IT Program Manager will be responsible for planning, coordinating, and overseeing technology applications and infrastructure support, as well as IT development projects across the organization. The role ensures projects are completed on time, within scope, and budget while aligning with strategic business objectives. This position will also act as the primary point of contact for stakeholders (executives, key users), ensuring effective communication and collaboration across technical and non-technical teams. Key Responsibilities: • Program Management: Manage multiple interdependent IT projects; develop and maintain project schedules and timelines; monitor program progress. • Stakeholder Management: Communicate effectively with internal stakeholders and senior leadership on project updates, risks, and impacts; facilitate cross-departmental cooperation; manage expectations. • Resource & Vendor Management: Allocate and manage internal and external resources efficiently; establish and maintain vendor relationships to ensure service levels are met; negotiate contracts, SOWs, and vendor deliverables. Requirements & Qualifications: • Educational Background: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field (Master's preferred). • Experience: i5 years of experience in IT project/program management; Proven experience managing large-scale IT programs with multiple workstreams. • Certifications: PMP,PgMP, ITIL, or Agile certifications preferred. • Skills: Excellent leadership, problem-solving, and decision-making abilities; exceptional communication skills; IT background of apparel/fashion industry business processes preferred; understanding of IT infrastructure preferred. Personal Attributes: Detail-oriented with strong organizational skills; ability to work under pressure and meet deadlines; adaptive to changing environments and priorities.