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Global Channel Management

JIRA Marketing Administrator

Global Channel Management, Newark, New Jersey, 07175


About the job JIRA Marketing Administrator JIRA Marketing Administrator needs 3 years of experience in Jira administration, including project setup and management. JIRA Marketing Administrator requires: NY/NJ Hybrid Familiarity with Agile methodologies and project management principles. Strong problem-solving skills and attention to detail. Excellent communication and teamwork skills. Proficient in Jira Query Language (JQL) and other Jira tools and integrations. Experience with scripting and automation (like Groovy) is a plus. JIRA Marketing Administrator duties: Responsible for the on-boarding, configuration, maintenance and enhancements of our Jira platform to support digital marketing workstreams. Onboard the JIRA tool into our digital marketing workflow. Administer and maintain Jira projects, workflows, and configurations. Manage user accounts, permissions, and group memberships in Jira. Customize Jira dashboards and filters to improve project visibility and reporting. Provide support and troubleshoot issues related to Jira applications and integrate with other tools. Collaborate with cross-functional teams to gather requirements for Jira instance modifications. Conduct training sessions for end-users to optimize their use of Jira. Stay updated with the latest Jira features and best practices to enhance team productivity. Monitor performance and optimize system processes, including evaluating plugins and third-party tools.