System Support Engineer SR

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. Real Time Power Support Engineer provides engineering analysis and technical support to ensure continuing reliable operations of the electric power grid in compliance with NERC Standards, ERCOT Protocols and Market Guides. Provides electrical engineering analysis and technical support for the planning and operation of the electric power system. Implements appropriate system modeling, develops tools and procedures to monitor and control the system, performs system studies, analyzes simulated or actual operating results, develops solutions to current or future system issues, and appropriately reports findings and recommendations. JOB DUTIES Understands the basic principles, theories and concepts related to the profession and learns how to apply them within the ERCOT culture. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Performs all work according to applicable rules and regulations including regulatory requirements and organization policies and procedures Performs engineering studies including power flow, voltage security, and/or dynamic stability analysis Runs appropriate scenarios and input variations to result in robust results, analyzes study accuracy and assigns confidence metrics, helps formulate conclusions and recommendations, prepares reports and presentations Develops and documents operating plans, procedures and limits that allow the reliable and efficient operation of the system Performs and/or reviews performance of resource qualification testing and performance evaluation Analyzes system control performance and provides tuning and other modifications to maintain reliable operations, including analysis for development of ancillary service requirements and quantities Assists in the preparation of operations reports for management, NERC, ERCOT, and other entities Gathers and analyzes information on operating conditions and events, helps formulate conclusions and improvement recommendations and assists in preparing reports Supports development and performance of advanced applications for operations, including State Estimator, Voltage Security Analysis, Load, and renewables Forecast, Contingency Analysis, Power Flow, and Transient Stability Analysis Develops and deploys situational awareness and system monitoring applications and tools for operations, management, and external entities Provide 24/7 support to the ERCOT Control Room through On-Call rotation. Contributes to specific objectives and outcomes as directed. May provide on the job training or help oversee the work of other engineers/analysts Typically works independently on assignments and projects Participates in multifunctional teams to obtain input, address comments, and perform studies Assists in developing tools, processes and procedures that enhance system reliability and departmental/organizational efficiencies Participates with other ERCOT departments to select and implement system changes as needed REQUIRED EXPERIENCE: Minimum 8 years experience as a power system engineer or similar type role. Experience within the electric utility industry preferred PREFERRED EXPERIENCE: Experience working with EMS (State Estimator, Realtime Contingency Analysis, Voltage and Transient Stability Analysis). Experience with any of the following: VBA, Python, SQL Experience with Power flow analysis. EDUCATION (All Levels) Bachelor's Degree: Electrical Engineering or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required CERTIFICATION PE Professional Engineer (Preferred) NERC Reliability Coordinator Certification (Preferred) Salary and level will be based on overall experience as determined by ERCOT WORK LOCATION – Taylor, TX: Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management On-site schedules are flexible or may be rotated based on business needs as determined by the Manager Remote work is required to be performed from your Texas residence. Employees may opt to work on-site more than required or 100% of the time The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. LI-Hybrid, LI-MH1 ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $99,111 - $168,446