Undergraduate Information Technology Support

Reference : REQ_0000055798 APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. JOB DESCRIPTION AND POSITION REQUIREMENTS: The IT Services of the Applied Research Laboratory is seeking undergraduate students to work across a variety of information technology disciplines including, but not limited to: computing support, networking, systems administration, helpdesk support, and cybersecurity. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply. Responsibilities include: End-user support - Answering phones/emails Technical writing Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software Assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing Assisting with cybersecurity initiatives Assisting with programming and software development tasks and other duties as assigned Students studying Information Science and Technology, Computer Science, or Computer Engineering are encouraged to apply. Required skills and experience include: Excellent communication, customer service, technical writing, and organizational skills Preferred skills and experience include: Configuration, installation, and support of network equipment as well as programming Microsoft Windows systems in a domain environment, iOS, and Linux The successful candidate will work up to 30 hours per week during the fall and spring semesters and 40 hours per week over the summer. Candidate selected may be subject to a government security investigation. You must be a U.S. citizen to apply. Employment with the Applied Research Laboratory will require successful completion of a pre-employment drug screen. ARL is committed to diversity, equity, and inclusion; we believe this is central to our success as a Department of Defense designated University Affiliated Research Center (UARC). We are at our best when we draw on the talents of all parts of society, and our greatest accomplishments are achieved when diverse perspectives are part ofour workforce. CAMPUS SECURITY CRIME STATISTICS: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. Employment with the University will require successful completion of background check(s) in accordance with University policies. EEO IS THE LAW Federal Contractors Labor Law Poster PA State Labor Law Poster Affirmative Action Penn State Policies Copyright Information Hotlines University Park, PA Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.