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Rio Hotel and Casino

Sales Manager (Remote)

Rio Hotel and Casino, Texas City, Texas, 77592


WHAT YOU'LL DO The Sales Manager is responsible for driving group room nights and catering revenue for Rio Las Vegas. The position will be remote based in a regional market and manage a defined market, soliciting and closing business through multiple business development strategies. ROLE EXPECTATIONS Responsibilities include, but are not limited, to the following: Maintain exceptional customer service at every interaction. Build and maintain strong meetings, conventions, trade show and intermediary customer relationship in conjunction with Hyatt Sales Force and partners, on behalf of -Rio Las Vegas. Solicit new group business within defined territory through prospecting, business travel, entertainment, industry association involvement, and existing relationships maintenance. Meet or exceed established quarterly and annual room night and revenue goals and adapt to changing market needs with resilience. Understand and communicate market trends with the team. Log and retrace customer activities within the sales system, establishing an appropriate communications cadence with customers. Generate and receive RFPs, evaluate profitability against hotel strategy and respond to leads in a timely manner. Understand department and hotel business objectives and create solutions with existing and new business opportunities. Send proposals, plan and conduct site inspections and generate contracts and addendums. Negotiate contract language with legal counsel and business terms with EDOS and applicable services teams. Turnover files to services teams thoroughly and timely to ensure operational success. Coordinate with on-property team members to ensure coverage at all pre-con meetings, maintain strong presence and entertain customers while groups are on-site, and develop strong inter- and intra-departmental relations. Create and execute a strategic plan for business development and personal growth; maintain aggressive and consistent cadence of prospecting calls and proactive business development outreach. Travel domestically and internationally as necessary to develop business. Consistently meet or exceed quarterly sales quotas and maximize revenue opportunities. Participate in team training and growth opportunities and support development of team members Perform other reasonable duties and responsibilities as assigned. SUPERVISORY RESPONSIBILITIES This position works directly with the Sales team but does not have direct supervisory responsibilities. REQUIREMENTS This is a remote, home-office based position; the ideal candidate(s) will live within a 1-2-hour drive commute of Chicago, IL, or the Dallas-Fort Worth, TX metro areas. Minimum five years of progressive hospitality sales experience; Hyatt sales and remote work experience strongly preferred. Long-term relationship management. Ability to travel and work nights and weekends as business strategies and levels demand; includes consistent travel to Las Vegas. Home office setup free of distraction during business hours. Strong organizational skills, solution-driven, analytical thinker. Strong drive towards personal accountability and self-motivation. Proficiency with Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, etc. Excellent written and oral communication skills which include being able to comfortably sell new ideas/strategies at all levels of the organization. Proactive with an attention to details. Able to set priorities, work schedules, and meet department deadlines. High School Diploma or GED (required) At least 21 years of age. PREFERRED Proficient in Envision strongly preferred; Delphi or similar group sales CRM system required. CERTIFICATIONS, LICENSES, REGISTRATIONS Must be able to qualify for licenses and permits required by federal, state and local regulations. ERTCERTIFICATIONS, LICENSES, REGISTRATIONSIFICATIO PHYSICAL REQUIREMENTS Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up to 10 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces. WORKING CONDITIONS Work is performed indoors in a climate-controlled environment and exposed to various environmental factors such as but not limited to noise, dust and smoke. PAY RANGE The pay range for this position is $70,000 - $80,000/ annual. Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.