Technical Solutions Consultant, Performance

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. About the team As Monetization Product Operations (MPO) our goal is to help businesses have seamless experiences with our advertising solutions, by designing and scaling processes to resolve technical issues within our product. We're a global team with regional hubs in Singapore, China, Israel, London, and multiple locations in the US, and we're expanding to more hubs. About the role TikTok seeks experienced Advertising/Marketing technology consultants to support TikTok's top advertisers. This role involves close collaboration with in-market Sales and regional product marketing teams while working directly with advertisers to guide the implementation of our Performance and Ad Measurement solutions. Ability to self-motivate, prioritize and influence partners are key skills. Responsibilities: - Lead customer product integration and technical enablement efforts (e.g., Pixel, Catalog, SDK), ensuring seamless product launches that meet business objectives and reduce the client's overall Time to Value. - Foster product adoption by identifying opportunities from both technical and market perspectives, gathering customer feedback to provide actionable insights to the product team, and actively supporting product improvement. - Partner with Sales to understand clients' targets and KPIs and lead deep dives into their existing performance results - Deliver best-practice recommendations to clients across Signals and Account Performance, supporting Sales in driving their implementation with Advertisers - Oversee both project execution and business outcomes, coordinating cross-functional teams to ensure timely and successful delivery. - Stay informed on industry trends and developments, establishing yourself as a thought leader across clients and cross-functional teams. Qualifications Minimum Qualifications: - Bachelor's degree in computer or data science, similar technical field of study, or equivalent practical experience - 5 years of digital and/or mobile advertising background with an understanding of advertiser measurement technology. - 2 years of hands-on experience implementing technology solutions for Fortune 500 companies. - Proven customer-facing experience in a technical consulting capacity, being able to translate technical concepts to non-technical audiences. - Demonstrated experience partnering with Sales and Product teams to drive product adoption across key client accounts. - Experience in analyzing and optimizing campaign advertising performance using technical solutions and best practices. Preferred Experience: - Front-end development background and/or mobile development experience - Experience working with or implementing mobile SDKs (iOS and Android) - Prior experience working with Mobile & Web Analytics Tools (Firebase, Appsflyer, etc) TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2