Program Manager Safety & Security
, Philadelphia, Pennsylvania, 19117
Program Manager - Safety & Security- 90384794 - Philadelphia Date: Oct 28, 2024 Location: Philadelphia, PA, US, 19104 Company: Amtrak Your success is a train ride away As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. This role can be based in either Washington, DC or Philadelphia, PA. SUMMARY OF DUTIES: The Program Manager is responsible for delivery of large-scale moderate to high-risk programs, with multimillion-dollar cost impacts and a multi-year delivery schedule. The programs may encompass multiple projects, cross-departmental interfaces including security, multiple technologies, geographies, and assets supporting the Engineering Disciplines and Production forces. Individuals in this role work independently with some indirect supervision from the Senior Program Manager and/or Portfolio Director. The role requires regular analytical and metrics-based reporting to other staff, Executive Committee, and stakeholders. ESSENTIAL FUNCTIONS: Coordinate multiple project teams, vendors, force account and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across inter-dependent projects Establish Program Governance and Controls structures to enable effective escalation and decision-making processes Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions Identify, document and elevate cross-organizational and vendor-driven dependencies and work with leadership and peers across the organization to develop and implement appropriate dependency management processes Identify and manage assessment of major changes to scope, schedule and budget through the appropriate Program and Enterprise governance approval mechanisms Mentor and coach matrixed team members and provide guidance on adherence to project management practices Work with leadership to contribute relevant data to support annual planning activities and sequence new working through the appropriate controls mechanisms Ensure that program financial performance and forecasting information is available and reportable for senior executives and government regulators • Identify and evaluate the risks associated with program execution and work across organization to establish and monitor mitigation plans Develop and maintain required program management documents and ensure that all projects have appropriate project management processes in accordance with Amtrak Project Management standards and applicable regulations Identify efficiencies and present recommended improvement opportunities at various levels of management Build strong relationships within Amtrak to understand the business challenges and opportunities Cultivate partnership among executive leaders and portfolio stakeholders by establishing program governance structures such as steering committees, change control boards, program risk and quality management processes Direct and supervise assigned project management, technical and operational resources to conduct detailed level planning overall program schedule and its milestone activities in accordance with the established scope, budget and schedule constraints, and in alignment with mission and the goals of Amtrak Identify, manage and mitigate inter-project and cross-organizational dependencies and risks by developing and implementing long-term goals and objectives and facilitating appropriate executive escalation and decision support processes Develop, track and forecast annual budgets and operating plans to support the program Provide performance reports and other relevant analytics on the program stakeholders Monitor and approve all budgeted program expenditures Ensure program adherence to the Amtrak Program Management methods and governance standards MINIMUM QUALIFICATIONS: Strong project and program management skills • Superb communication and stakeholder management skills with focus on collaboration, team building, and customer service Effectiveness working diplomatically across teams with varying objectives. Microsoft Office (Word, Excel, Outlook, Visio, PowerPoint, MS Project), Bachelor's degree with a minimum of 9 years of relevant experience, or any combination of relevant education and experience PMP certification, or the ability to obtain within 1 year from hire date Must have work authorization in the United States. Strong Safety and Security Focus. MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrated experience in using PC-based word processing, spreadsheet, and presentation software (e.g. Word, Excel, PowerPoint) sufficient to prepare effective business analyses and presentations. Excellent writtern and verbal communication skills. Ability to work effectively with internal and external stakeholders. · Valid driver's license PREFERRED QUALIFICATIONS: Graduate degree Transportation industry background PgMP certification WORK ENVRIORNMENT: Combination of Office and field environment. Position is subject to respond to emergencies in all weather conditions 24/7. Travel Requirements up to 25%. COMMUNICATIONS AND INTERPERSONAL SKILLS: Must have excellent oral and written communication skills. Phila BST